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Job Description

• To carry out repairs works and relevant trade duties as instructed by the Supervisor on Responsive, Planned, Empty Homes, High Value Repairs or Capital Repairs to an excellent standard upon completion.
• To plan and organise workload to maximise productive time and ensure the best service to customers. This includes dealing with urgent and emergency repairs and ensuring, as far as practicable, that all appointments and targets are met.
• To promptly inform a scheduler planner/supervisor of any unanticipated problems or delays that might impact on appointments for that day, so that work can be rescheduled.
• To provide regular updates and information to supervisors/scheduler planner team and other colleagues to assist with ordering of materials, planning and scheduling of work.
• To report any follow on or related repair works identified with the customer where these cannot be completed during the visit, providing sufficient detail to ensure an accurate ‘further works’ order is raised on the system.
• To maintain and contribute to the control of the stock and other company property held on any assigned company vehicle. To ensure the security, care and appropriate use of stock, tools, materials, plant, and equipment and any other items issued.
• To organise materials, tools, and equipment required to complete planned work and to arrange for stock to be replenished as needed and notify the Supervisor of any difficulties.