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Job description

Are you some-one who strives to deliver exceptional customer service whilst operating in a fast changing and challenging environment?

Following an internal development opportunity, the recruitment team are looking for some-one with these qualities to join the team and contribute towards the Trust journey 'going from good to great'.

• Responsible for all Trust recruitment, including substantive, executive and non-executive, Honorary and volunteer appointments.
• Provide an exceptional ‘right first time’ customer experience for applicants and hiring managers, providing advice and support onrecruitment legislation and best practice.
• Oversee and manage the recruitment pipeline, adhering to recruitment KPI’s, innovating practice to meet and exceed targets and expectations.
• Communicate effectively with all stakeholders, including applicants, hiring managers, finance, occupational health team and senior managers.

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

• To support the Trust in delivering a pro-active recruitment service to the operational business units and teams within HPFT.
• To work as part of the HR team to provide sound and accurate HR advice to managers on Trust polices and employment issues around recruitment.
• To support the activities of the Human Resources team by providing a comprehensive customer focused service, specifically, but not exclusively in relation to recruitment and Electronic Staff Record.
• To provide sound and accurate HR advice to managers on Trust polices and employment issues
• To create and use reports to understand business unit recruitment performance against set KPI’s and drive performance improvement .
• Extract and manipulate data from the systems in order to provide detailed reports for the teams in relation to e- recruitment and ESR.
• To maintain appropriate HR records and databases.
• To provide a pro-active, professional, effective and efficient recruitment service, ensuring all Trust recruitment is carried out in accordance with agreed processes, schedules, legislative requirements and Trust policy.
• To advise Trust Managers on specific employment legislation related to recruitment and selection and equal opportunities.
• To deal with all aspects of the recruitment process including administering our vacancies on an E-recruitment system (TRAC), overseeing response handling and ensuring that the Trust recruitment KPI’s are met and exceeded.
• Understand and manage the recruitment pipeline, ensuring vacancies are advertised appropriately and in a timely manner.
• To ensure that all communication sent to applicants (offer letters and contacts of employment) and hiring managers is accurate and of a high standard and all pre-employment checks and clearances are obtained (e.g. References, OH clearance, DBS, professional registration checks, right to work etc) in line with NHS Employment Check Standards.
• To work professionally with HR colleagues to ensure documentation received complies with Trust terms and conditions and employment law, liaising with managers and staff in relation to changes to staff employment details.
• To accurately and swiftly input new starters to the electronic staff record system and to work with staff, managers, payroll and the HR team to resolve complex pay queries in a timely manner.