physician assistant Nottingham, England
Job description
Band 4
Job overview
An exciting opportunity has arisen for a part time Band 4 Specialty PA for Nottingham Children’s Hospital based at Radford Medical Centre working as part of the Community Paediatric Administration team. The post holder will have line management responsibility within the administrative service and will be working closely with a team of administration colleagues as well as Clinical and Nursing staff to provide an excellent service for our patients and parents/carers. The role involves bringing together excellent written and verbal communication skills, good working knowledge of Microsoft Office as well as excellent planning and organisational skills. You will be a team player and also able to work on your own initiative to meet agreed plans and deadlines.
Please note that although this vacancy relates to a specific site, the successful candidate may be expected to work from any one of our sites at short notice and will cross cover remotely in times of absence.
Main duties of the job
The successful candidate will play a crucial role in delivering a high quality Specialty PA service providing comprehensive administrative and secretarial support to a team of Consultants, SPR's and Nursing colleagues within the Community Paediatrics Department, whilst working closely with a team of administrative colleagues to provide an excellent administrative service for our patients and parents/carers.
To understand the role in more detail, please read the attached job description and person specification documents.
Working for our organisation
Nottingham University Hospitals NHS Trust (NUH) recognises that its ability to be the best for patients depends on the talent and commitment of all our employees. As a service we are committed to continuous professional development for all our staff through a range of opportunities that involve training courses and involvement in service developments.
NUH has a set of values and behaviours to improve the experience for our patients and our staff (We are here for you). This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement.
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
Detailed job description and main responsibilities
Manage Clinic schedules and patient attendance for your Specialty, working closely with Consultants and other stakeholder departments.
Liaise with Consultants regarding patient queries and be a key contact for consultants and other clinical staff.
Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.
Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines.
Establish and maintain patient admin systems/databases.
Dealing with incoming mail, results/reports management
Attending/organising meetings, take minutes.
Ensure RTT patient data quality is accurate.
Communication link to directorate management team, regarding consultant leave/service issues.
Diary Management for Clinical teams.
Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.
Typing of non-clinical letters as required.
To support and mentor new staff.
Share responsibility with line manager for own personal development.
Undertake HR related tasks, appraisals and recruitment (if necessary).
Undertake any other duties which may be reasonably required.
Person specification
Training and Qualifications
Essential criteria
- Minimum 3 GCSEs or equivalent to include English Language
- NVQ Level 3 Administation or equivalent
Desirable criteria
- ECDL or equivalent ICT qualification
- RSA III word processing or equivalent
Experience
Essential criteria
- Minimum of 2 years secretarial experience
- Audio typing
- Minute taking experience
- Experience in using Microsoft Office
Desirable criteria
- Knowledge of RTT Targets
- Waiting List Management
- Medical Terminology
- Knowledge of hospital IT systems e.g. Medway PAS, Notis, Winscribe
- Previous experience of working in the NHS
- Experience of managing a team
Communication and Relationships
Essential criteria
- Must be able to clearly and convey information accurately verbally and in written format
- Must be understanding and helpful
- Can complete letters, forms, reports & tables using computerised technology from information collected
- Friendly and professional telephone manner
- Maintain confidentiality, sensitivity and empathy in communication with patients/colleagues & be aware of GDPR
- Has ability to motivate coach and mentor others within a team
Analytical and Judgement Skills
Essential criteria
- Able to use judgement to solve problems and answer enquiries
- Uses resources cost effectively
- Uses own initiative
- Works in line with organisational targets and objectives
Planning and Organisation
Essential criteria
- Demonstrates ability to organise own work schedule
- Demonstrates ability to delegate and organise work for others
- Manages times effectively and display initiative
- Work within prescribed deadlines
- Ability to prioritise workload
Physical Skills
Essential criteria
- Uses own equipment responsibly
- Frequent use of VDU equipment
- Frequent sitting at a keyboard
___________________________________________________________________________________
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
