Office Manager Sutton, London, England
Job description
Job Scope:
The Office Manager at MEDGEN will be responsible for ensuring that the quality of service meets or exceeds client expectations by overseeing, managing, monitoring and reviewing operational activities while identifying and implementing process improvements across every level of the business.
Key Tasks to cover in terms of:
1) Business Operations
- Production of operational & business KPIs.
- Production of daily performance data.
- Work with the compliance manager to co-ordinate and audit supplier requests for candidate information, client questionnaires, audit requests and additional requests for information.
- Budget management.
- Ensure all policies and documentation are reviewed within agreed timelines using product experts to support delivery.
- Review documentation for senior management in relation to all contractual activity.
- Welcome all visitors into the office and facilitate senior meetings.
- Manage the relationship with our IT supplier, monitoring and managing performance and SLA delivery.
- Maintain the office facility and organise remedial works where necessary.
- Keep colleagues safe and secure by ensuring the business remains compliant with all health, safety, regulatory and security matters.
- Project management to support senior team delivery of key external activity.
- Monitor and manage compliant delivery of all social media activity.
- Develop, implement and deliver internal audit processes.
- Manage the purchase and procurement processes.
- Manage the property relationships with landlord.
2) Our People
- Ensure accurate delivery of internal payroll to all colleagues in a timely manner.
- Manage the internal colleague recruitment process.
- Lead the monthly induction sessions for all new starters.
- Manage all administration in relation to new starters, contract generation, right to work and contract changes.
- Review, maintain and update as required all people policies and procedures.
- Support the management team in managing performance challenges.
- Co-ordinate delivery of internal development programmes, training and coaching sessions.
- Maintain the Company reward and recognition programmes.
- Production of monthly HR KPIs.
3) Skills/Knowledge
- Operational HR knowledge, previous experience of working with HR policies and procedures.
- Previous experience of leading a team.
- Outstanding organisational skills.
- High level of attention to detail.
- Strong influencing skills.
- Experienced in use of Microsoft office products.
- Ability to communicate effectively both verbally, face to face and in writing.
- Highly numerate.
This job description aims to provide the employee with an accurate and concise summary of the job and its main duties and responsibilities. It is not however intended to be restrictive or absolute and the role may on occasions require the jobholder to deliver other reasonable duties or activities as requested by the management team.
This job description will be revised as business needs require.
Job Type: Full-time
Salary: £50,000.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Sick pay
- Store discount
Schedule:
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Sutton, SM1 1JB: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Management: 3 years (preferred)
Work Location: In person
Application deadline: 26/05/2023
Reference ID: OM0523-1
