Job description
Band 4
Job overview
This is an exciting opportunity to join the Renal Secretariat as a Specialty PA to support our well established team at the City Hospital.
Working as part of a team the post-holder will provide a high quality administrative service to consultants and their teams. You will be a conscientious and enthusiastic team player with excellent organisational and communication skills, and be well motivated and reliable.
37.5 HOURS
Main duties of the job
You will be a conscientious and enthusiastic team player with excellent organisational and communication skills and be well motivated and reliable.
You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will be able to work as part of a team to ensure the smooth running of a busy department.
Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.
Working for our organisation
The Specialty PA is an integral part of the Renal team. We offer a wide range of care and pride ourselves on our efficient and quality service.
We have a management team that is supportive, innovative and proactive in ensuring we offer a high quality service. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.
Detailed job description and main responsibilities
To manage Advice & Guidance requests
Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.
Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines
Establish and maintain admin systems/databases
Dealing with incoming mail, results/reports management
Attending/organising meetings, take minutes.
Ensure RTT patient data quality is accurate.
Key point of contact for consultant
Dealing with consultant queries/visitors, managing consultant diary.
Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.
Typing of clinical letters as required.
Person specification
Education
Essential criteria
- RSA III word-processing/text processing or equivalent
Desirable criteria
- NVQ 3
Other Requirements Specific to the Role (e.g. be able to drive or work shifts
Essential criteria
- Remains calm and co-operative under pressure or in difficult and uncertain situations
- Flexible approach to work
Experience
Essential criteria
- Previous or current admin experience
- previous typing experience
- Knowledge of Medical Terminology
- Electronic diary management.
- Experience in using Microsoft Packages
Desirable criteria
- Previous NHS work
- knowledge of NUH computer systems
Communication and Relationship Skills
Essential criteria
- Clearly and accurately convey information verbally gathered from both verbal and documented reports
- Maintain confidentiality, sensitivity and empathy in communication with patients/colleagues
- Friendly and professional telephone manner
Analytical and Judgement Skills
Essential criteria
- Able to use judgement to make decisions in order to solve problems/enquiries
- Uses own initiative
Planning and Organisation Skills
Essential criteria
- Demonstrates an ability to organise own work schedule
- Works within prescribed deadlines
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.