pharmacy technician London, England
Job description
Waltham Forest Primary Care Networks
Job Description- Pharmacy Technician
Job title:
Pharmacy Technician
Accountable to:
PCN Clinical Director
Location/Site:
PCN Members Practice
Duration
Fixed Term Contract – 12 months
Job Purpose:
To support the Practice Based Clinical Pharmacist to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.
Core Duties:
The Pharmacy Technician will:
- To undertake medicines reconciliation in accordance with practice protocols and to update patients’ medical records accordingly for all patients including those in domiciliary care settings.
- To support the achievement of the practice’s prescribing Quality and Outcomes Framework targets.
- Working with the Clinical Pharmacist and Prescribing Coordinators to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.
- To participate in medication audits.
- To support the Practice Based Clinical Pharmacist to provide medication reviews, patient information leaflets, and medicine awareness; and to undertake community domiciliary visits as appropriate.
- To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.
- To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.
- To advise on the sourcing and safe management of medicines as appropriate.
- Be responsible for the organisation, planning and of own workload to meet set deadlines.
Other Duties:
Other duties and responsibilities to be undertaken may include any or all the items in the following list:
· Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.
· Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.
· Helping to maintain a positive, patient-focused culture.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
· Communicate effectively with other team members.
· Communicate effectively with patients and carers
· Recognise people’s needs for alternative methods of communication and respond accordingly.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
· Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
· Making effective use of training to update knowledge and skills
· Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
· Actively reporting of health and safety hazards and infection hazards immediately when recognised
· Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
· Undertaking periodic infection control training (minimum annually)
· Reporting potential risks identified
Confidentiality
· While seeking treatment, patients entrust us with or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
· In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
· Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
PERSON SPECIFICATION
ATTRIBUTE
ESSENTIAL
DESIRABLE
Education/ Qualifications
· Registered with the GPhC as a Pharmacy Technician
· Medicines reconciliation Certificate or equivalent
Knowledge & Experience
· Experience of prescribing/clinical systems such as EMIS Web
· Recent previous experience within comparable a role in General Practice
· Previous experience working within a patient facing role
Skills
· Excellent communication skills, both verbal and written
· Good organisational skills
· Ability to work as part of a multi-disciplinary team
Personal Attributes
· Attention to detail combined with the ability to demonstrate good judgement, and analytical skills.
· Ability to work effectively under pressure
· Commitment to continuing professional development
· Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
· High-quality service ethic and commitment to delivering excellence
Job Type: Full-time
Salary: £32,720.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 21/08/2023
