Personal Assistant

Personal Assistant London, England

Ofcom
Full Time London, England 31721 - 38678 GBP ANNUAL Today
Job description

Closing Date:
14/06/2023
Group:
Economics and Analytics Group
Management Level:
Administrator
Job Type:
Permanent
Job Description:
Please note this role will close at 0.01am on Wednesday 14th June, we advise you submit your application by midnight on Tuesday 13th June.
About Ofcom
Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.
Our culture is clear - we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.
We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.
About the Team
This role sits within the administrative support function for the Economics & Analytics Group. The Economics & Analytics Group provides the economic analysis that underpins everything Ofcom does to improve communications services for people and businesses. We help to shape policy based on insights from economic theory and empirical research and strive to be thought leaders in how we apply economics to benefit UK consumers and citizens in communication matters.
Purpose of the Role
The Personal Assistant will be first-line support for 3 directors within the Economics & Analytics group; as well as have an active role in the day-to-day running of the group. It’s an integral role, offering much needed administrative support to the team.
Key Responsibilities
  • Proactive diary management to 3 Directors, assessing priorities to enable the best use of their time
  • Close interaction with the Directors, flagging and escalating incoming issues and updates, and using initiative to respond to enquiries/diary changes, helping to pre-empt and resolve any issues
  • Act as an effective interface between Directors, their respective teams, and other internal and external stakeholders
  • Ensure directors’ timesheets and expenses are completed accurately and on time
  • Organising internal, external stakeholder meetings on behalf of relevant directors by liaising with PAs and booking rooms/equipment required for hybrid sessions
  • Ensuring Directors have all relevant papers and agenda for meetings, including commissioning briefings where required
  • Administrative support on recruitment activities and processes
  • General admin support, producing and sending out written documents, such as letters, reports and emails, giving a clear, logical presentation, with excellent attention to detail
  • Act as secretariat to internal steering groups, and support weekly senior resourcing meetings, producing agendas, papers and minutes
  • Support the organisation of team events, such as away days, conferences and large team meetings
  • Book travel and accommodation for Directors and the team. Organise itineraries, producing clear schedules
  • Use an effective system to ensure that deadlines are met
  • Be flexible to accommodate extra work and take on ad hoc projects/work to meet deadlines, and manage workload
  • Providing cover for other PA’s as required
Skills, Knowledge and Experience
  • Experience providing high level support at Director level, including diary management, document preparation
  • Proactive, can-do attitude. Excellent organizational, time management skills, using judgement to prioritise tasks
  • Good communication and professional manner, dealing with people at all levels effectively (internal/external)
  • Able to maintain strict confidentiality at all times
  • Good working knowledge of Microsoft tools and SharePoint
  • Promote Ofcom's values of excellence, agility, empowerment, collaboration and respect
  • Strong collaboration skills and willingness to work with the other PAs in the team to share the workload and cover for PA absences
  • Able to produce clear written documents, such as letters and emails, in the appropriate structure and format
  • Must be a self-starter. This is a fast-paced role, for someone that is very personable, not easily flustered and is willing to get stuck in whatever comes their way
Ofcom is a forward-thinking, inclusive employer and recognises the value of diversity to truly “make communications work for everyone”. Here at Ofcom, our vision is to ensure people are part of an environment when they can truly strive and be themselves, therefore we aim to recruit from the widest pool of candidates possible – irrespective of social background, ethnicity, sexual orientation, gender or disability. We are an organisation that strives to be truly representative of the whole of the UK and our aim is to be an employer of choice for everyone.
We champion flexible working and so wherever possible we support flexible working patterns including job shares.

As a Disability Confident employer, we guarantee to interview disabled applicants who meets the minimum selection criteria of the role as outlined in the job specification, if applicants would like to be considered under this scheme. We pride ourselves on ensuring all candidates are treated fairly throughout the application and selection process including making our process as accessible as possible. You can find more information on the scheme here.
https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-scheme


Should you require any adjustments to be made, please do contact us directly at or call 0330 912 1378

Personal Assistant
Ofcom

www.ofcom.org.uk
London, United Kingdom
Ed Richards
$100 to $500 million (USD)
501 to 1000 Employees
Non-profit Organisation
Telecommunications Services
2004
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