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Permits Officer (Permanent, Full Time)

Up to £29,000 dependent on experience plus 28 days holidays and wellbeing days, excellent pension scheme, life assurance and corporate discount scheme

Location – Hull, Salvesen Way

Business Area – Wholesale and Networks

Closing Date – 6th June 2023

Interview date/s - confirmed after advert closing date

What will I be doing?

As Permits Officer you will provide administrative and technical support to ensure that KCOM fulfils its duties and obligations under the New Roads and Street Works Act (NRSWA).

You will have the responsibility to ensure that all Street works activity is planned, inspected, processed and carried out in accordance with regulations. You will be submitting notices and permits to local authorities, communicating with internal and external teams whilst ensuring accuracy and accountability at all times.

Some of your key accountabilities:

• 
  Raise permits and notices in accordance with NRSWA using notice management systems.
• Manage active permits and notices to maintain compliance at all stages of the job, preventing Fixed Penalty Notices and Overrun charges.
• Updating and reporting from corporate work management systems to track work progress and maintain an accurate audit trail of permit and notice history.
• Manage notices and permits in line with Traffic Management requirements, including but not limited to bus stop suspensions and parking bay suspensions and road closures,
• Work closely to build strong relationships with all internal and external stakeholders including relevant Highway Authorities, internal schedulers and operations
• Ensure all registrations are completed in accordance with regulatory timescales
• Ensure that all permit requests are made in compliance with NRSWA and where irregularities are identified address these in an appropriate manner to ensure effective and efficient co-ordination and monitoring of works
• To ensure compliance with policy, process and procedures as developed by KCOM in relation to ensuring compliance with the NRSWA legislation.
• Ensure that the Permit system is managed and updated as required in order to use the system to report activity

What do I need to do this job?

The successful candidate will have experience submitting notices/permits, will have competent IT skills including the ability to adapt to various software and hardware and have the ability to manage time and workloads to a strict schedule and complete tasks in a timely manner.

Excellent organisational skills with high attention to detail as well as excellent time management with the ability to work to tight deadlines is essential.

What you will get from KCOM

We are as passionate about our people as we are about our customers.

We offer a range of family friendly, inclusive employment policies and flexible working arrangements, including options such as part-time work, remote working and job sharing. We pay employees a minimum of the living wage and offer other benefits such as generous pension contributions, core life assurance, income protection and discounts with top retailers.

We have employee engagement forums, onsite facilities, and services to support our colleagues from all backgrounds. All employees have access to an employee assistance program and occupational health support as well as a range of online wellbeing tools.

We are an equal opportunity, disability friendly, lifestyle and orientation supporting, inclusive employer and everyone is welcome. Values are important to us as is the ability to work flexibly and the opportunity to progress and develop. We want everyone to realise their potential and are committed to providing an environment which supports this.

We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.

We have an employee diversity and inclusion forum and hold regular events to promote DEI across the business.

Who are KCOM?

For us, it’s bigger than broadband.

KCOM has been in the heart of the Hull and East Yorkshire community since 1904.

We're proud to be rooted in East Yorkshire and committed to delivering the world's best broadband service to the region.

We are an innovative, award-winning company that is committed to providing a friendly, helpful and world class service to our customers by putting them first. All of our people are responsible for giving our customers the best impression and experience of KCOM.

We completed the first stage of our Lightstream full fibre network - making Hull the fastest, most connected broadband city in the world in 2019. Now we're expanding our award-winning network to bring the benefits of full fibre broadband to even more homes and businesses across the region.

We are a business that thrives on working collaboratively to bring innovative ideas to fruition and continually striving to be the very best at what we do in order to keep our customers connected.

KCOM reserve the right to close this vacancy before the published closing date, should the need occur. We therefore advise that you submit your application as soon as possible.

We are only accepting direct applications to this vacancy and therefore no agency applications will be accepted.