Performance Development Executive Heathrow, England
Job description
Full Time Secondment Opportunity- Performance Development Executive - Airports Support Hub – Heathrow
Are you passionate about people? Do you want to support, recognise and develop others around you?
Our people are at the heart of what we do, this is a unique, exciting opportunity within the Airports Support Hub to immerse yourself in people support activities to equip our colleagues to excel.
The Airports Support Hub provides management support to around 5000 operationally critical colleagues all working to deliver excellent customer service whether it be face to face in the terminal, on the ramp supporting the loading and safe pushback of our aircrafts or in the Airport Centre providing oversight of our operation.
This role will support managers to ensure a fair and consistent people approach is provided to team members and issues are quickly resolved. Days will be varied, and activities may include supporting in formal processes, helping with recognition events, coordinating recruitment, Pass Management activity and ensuring safety compliance.
We are looking for colleagues that enjoy working in a fast-paced environment, are comfortable working to tight timescales and show resilience with the ability to manage varying tasks, as well as being confident using Excel and other Microsoft platforms. In this role you must also be able to deliver difficult and sensitive messages with compassion whilst adhering to relevant corporate policies and procedures.
If you are comfortable with no two days being the same, excited by the fast-paced buzz of the operation and driven by making things better for people, then this could be the perfect opportunity for you.
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
