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Salary: £22,369 to £22,777 per annum, £11,184 to £11,388 per annum

Working Pattern: Full-time, 37 hours per week. Welcome to having a job share part-time, 18.5 hours per week.

Contract: Permanent

Location: Chichester and hybrid opportunities. Requirement to come into office once a week.

We are looking for someone with excellent communication and interpersonal skills to join us as a Performance Coordinator.

In this role you will assist in the collection, co-ordination and reporting of management information required to support across all WSFRS service areas. Some of your day-to-day tasks will include:

• Assist with data collection for statutory requests such as Freedom of Information requests and requests from Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS).
• Arrange meetings, booking resources, managing emails, maintaining and updating electronic systems.
• Ensure accuracy, confidentiality, security and maintenance of personal information.
• Respond independently to day-to-day telephone, email and written queries.
• Provide advice, guidance and information to customers, including policy and procedure application.

Key Skills

• Excellent communication and interpersonal skills.
• Good written communication skills.
• Ability to establish and maintain effective working relationships with colleagues, partners and members of the public.
• Ability to prioritise tasks based on service requirements and managing conflicting workload pressures.
• Competent computer skills.

Qualifications and/or experience

• Experience of working within a customer orientated environment and providing an administrative service.
• Previous experience of analysing information and providing solutions.
• Demonstrable experience of working as a member of a team.

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

In addition to working within a great team and a brilliant opportunity to start your career you will receive:

• A competitive salary.
• 25 days annual leave plus bank holidays.
• A generous pension scheme.
• Training and development opportunities, including coaching and mentoring.
• A strong supportive management team.
• Up to 13 flexi days a year.
• A range of discounts including: Argos, Samsung, Asos, B&Q and many more.
• Free access to employee assistance programmes.
• Discounted membership at selected local sports and fitness centres.
• Car benefit scheme.
• A range of commuting and business travel discounts and initiatives.

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

The reference number for this role is CPP00756.

For issues or queries regarding your application please contact [email protected].

Sound like your next venture? To apply, please follow the links below upload your CV and complete the application form explaining the skills and experience you can bring to the role.

For information regarding your eligibility to apply for this role under our Disability or Veteran’s Guaranteed Interview Scheme, this can be found on our application help page.