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Job description

Location

Manchester Regional Centre- 3 New Bailey Square, New Bailey Street, Salford, Nottingham Regional Centre- Unity Square, Nottingham, Newcastle Regional Centre- Benton Park View, Longbenton, Newcastle

Job summary

At HMRC, we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who works for us, and we offer a range of flexible working patterns and support to make an exciting career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success, and we encourage applications from all people from all backgrounds with the experience and skills needed to perform this role.

About the Chief People Officer Group (CPO)

We are the HR team for the UK’s tax and customs authority, a strategic partner and service provider to HMRC's business. We are dedicated to enabling leaders and managers to improve the experience for people across HMRC; creating the capabilities we need to deliver our business; and enabling our people to deliver HMRC's vision for our customers.

Our vision is to be an outstanding HR team, focused on enabling leaders and managers to improve the experience for colleagues across HMRC and to create the capabilities we need to deliver our business. We will do this through being values driven, insight led, outcome focused, agile and expert.

Job description

This role sits in the Analytics and Insight team within PAI, which is responsible for carrying out both quantitative and qualitative analysis and insight on HMRC people data. This role will support the delivery of quantitative analysis projects, activity includes: data modelling, forecasting, simulation as well as other data science techniques.

This will involve working alongside analysts with varying experience and key stakeholders. You will be involved in critical project work influencing key organisation decisions such as “What are the key drivers of Employee Engagement?”, “How will diversity representation rates change over time?”, “How many employees will leave HMRC each year and what impact will this have?”, “What workforce capacity will be available during periods of high demand?”

Person specification

• Work with a project lead to understand customer analytical requirements, and design analytical solutions which will deliver valuable insight.
• Successful delivery of analytical project work to an agreed schedule.
• Make delivery outputs accessible and easy to understand to all relevant parties.
• Take personal responsibility for the delivery of analytical projects, including information gathering from our HMRC network.
• Validation and interpretation of data to ensure information needs are met and data quality issues are raised.
• Proactively raise any risks which will impact delivery timescales.
• Collective and effectively communicate with key stakeholders to ensure expectations are managed.

Essential Criteria

• Experience of using and statistical software packages such as SAS / R / SPSS and strong Excel skills.
• Ability to share analysis in a clear and simple manner to expert and non-expert audiences.
• Excellent time management skills being able to set priorities, objectives and timescales with stakeholders
• Proven ability to breakdown tasks into smaller logical steps with a strong attention to detail to ensure outputs meet quality standards.
• Degree level / equivalent qualification in a numerate/related subject or recent proven experience working in an analytical environment.

Experience of two or more of the following techniques:

• Manipulating large datasets,
• Predictive analytics,
• Segmentation analysis,
• Hypothesis Testing,
• Data modelling,
• Optimisation,
• Simulation,
• Machine learning.

Desirable Criteria:

• A willingness to take ownership of personal development, setting realistic goals to improve abilities.
• Stakeholder engagement skills to support requirements gathering and expectation management.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

Job Type: Full-time

Salary: £34,404.00-£36,985.00 per year

Benefits:

• Additional leave
• Cycle to work scheme
• Employee discount
• Flexitime
• Sick pay
• Wellness programme
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• SALFORD: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in SALFORD