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Together we are Trusted to Serve Scotland.

It’s not every job where you make a difference for the people of Scotland. But it’s what’s behind every job here. Our work keeps Scotland’s water flowing, from reservoir to tap – and from sink to sea.

Whether it’s managing pay and benefits, providing advice to managers, or supporting people through big life changes… If it’s to do with how our people experience life at Scottish Water, our People Directorate are there to help.

We employ over 4,000 colleagues across Scotland – from Stranraer to Shetland. Every one of them has their own unique experiences, perspectives, skills and aspirations. So, it requires a big team effort to provide everyone with the personalised support they need to thrive and enjoy their time at work.

We are delighted to be offering a Modern Apprenticeship in our People Connect team. People Connect is the first point of call for people when they need help or advice on employment and pay related issues. People Connect also provide a comprehensive HR Administration service: creating new contracts, setting up new hires, doing pre-employment checks, processing leavers, and making changes to pay and benefits.

What you’ll do

You’ll be spending the first 18-24 months completing an SVQ in Business Administration, and your final year working towards a more People-specific qualification, e.g. the CIPD Foundation Certificate in People Practice.

You’ll also complete a range of other short courses and training which will help you to grow and develop. But the majority of your learning will happen on the job with support and coaching from your teammates.

What you’ll need

You will have a genuine interest in developing a career in Human Resources/People Practice and the drive to complete the qualifications alongside your on-the-job learning.

You’ll already have a basic understanding of the main Office 365 apps (Word, Excel, etc) and be happy to learn about the other systems we use – particularly Workday and Cornerstone.

Personality-wise, it’s really important that you’re conscientious. You’re someone who does what you say you’re going to do. You like to help, and enjoy finding answers and solving problems.

You’ll be organised and with good attention to detail. And you’ll understand how important confidentiality is in this line of work.

Looking out for you

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.

The working hours for the role are Monday to Friday, from 9am until 5pm. But you’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

The starting salary for these apprenticeships will be £19,587 – which will increase as you move through your training.

You’ll be offered a fixed term contract for 3 years starting in August. Our hope is that you will then move into a permanent role in your team.

You’ll be mostly based at our office in Stepps, which is accessible by car, bus and train. Occasionally we might also ask you to travel to other Scottish Water sites.

If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on the 4th June 2023 .

As part of the application process, shortlisted candidate will be required to do some online tests.

And we’re aiming to do interviews w/c 19th June.

Do you have any support needs?

Please let us know if there are any changes we can make to our application and selection process to make it easier and more comfortable for you. Email us with the vacancy reference number in the subject line so we can work with you to support you throughout your application.

Working at Scottish Water

Scottish Water is one of the UK's leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better – and you could help play an important part!

We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. We are committed to creating an engaging environment and a positive experience for our employees.

We were recently recognised as a Top 10 Flexible Employer in Scotland at the Flexibility Works Awards 2021 and by The Times as a Top 50 Employer for Women in 2019.

In 2019 we also won the Age Inclusive Award at The Herald and GenAnalytics Diversity Awards and were winners of the Best Public Sector Employer at the Family Friendly Working Scotland Awards 2020.
We have Carers Positive Exemplary Status and were Silver Award 2019 & Gold Award winners 2020 of the Defence Employer Recognition Scheme (DERS).

We aim for work to be an energising and fulfilling experience and everyone plays their part to ensure that Scottish Water is trusted to serve our customers and communities.

We are passionate about creating opportunities for young people and are proud to have achieved the Gold standard in the Investors in Young People accreditation, demonstrating our commitment to creating rewarding opportunities for young people.

You will have access to a host of benefits which include 38 days holiday a year, a defined benefit pension scheme, a discounted medical cash plan and cycle to work, plus a variety of agile working arrangements and family-friendly policies designed to support your wellbeing.

Next Steps

Any offer of employment with Scottish Water will be subject to the successful completion of a mandatory pre-employment screening process, including Disclosure Scotland and eligibility to work in the UK. Details can be found on our website.

For more information about this role or if you require any additional support throughout the application process please contact the recruitment team:

As part of our commitment to developing a flourishing Scotland, it is important that Scottish Water employees are resident in Scotland and contribute to the Scottish economy by paying Scottish income tax on their earnings. As a result we ask all potential employees to confirm that they are resident in Scotland, or to confirm their intentions to move to Scotland within 3 months of their start date.

Please note that candidates who have not submitted an application in the last 12 months will be automatically removed from our system records.