Job description
Overview
We are in search of a Payroll Tax Processor. To be successful you should bring with you an analytical mindset with strong critical thinking skills. You must have an aptitude to seamlessly flex between multiple payroll processes.
What you'll bring
- Knowledge of general tax regulations, compliance, and tax payments.
- Knowledge of government agency filing systems.
- Financial, analytical and computer skills required
- Outstanding Customer Services skills.
- Mentor & Teacher mindset along with strong written and oral communication skills
- Ability to identify and improve processes
- Proactive problem solving skills
- High school, GED is required. Higher level education or is preferred.
How you will lead
- Provide World Class customer service for established clients, answering questions related to payroll, tax filing and associated processes.
- Work with moderate supervision using detailed instructions on assignments, which require research and analysis to resolve any and all applicable issues, escalating issues when necessary to the next level of support.
- Communicate with clients, customers and upper level management utilizing provided software.
- Process documents and assignments efficiently.
- Maintain performance results and support strong communication skills in a virtual environment