Job description
Payplan Admin, Medium - TM
Job Req ID: 21823
Posting Date: 22 Sep 2023
Function: Sales and Commercial
Location:
Deansgate, Manchester, United Kingdom
Salary: Competitive, with excellent benefits
Recruiter: Amy Laking
Career Grade: Team member
Location: Manchester, Birmingham, London, Bristol
Why this job matters
Our newly formed Small and Medium Business team will support businesses with between 1 to 249 employees. That could be anything from a sole trader through to a small contact center. We're already the market leader for small and medium businesses in the UK and we have a big opportunity for Business to be even better for its customers. We’ve got big growth and transformation ambitions for this segment and in this role, you will play a key role in forming this new combined unit and working with the leadership team to continue to drive for growth.
You’ll be a part of an exciting transformation of the channel and routes to market, improving the customer and colleague experience as well as delivering significant returns for BT Business.
What you'll be doing
1. Responsible for the delivery, insight, and analysis of all elements related to commission.
2. Responsible for driving improvement in forecasting and performance within the relative sales channel.
3. Own the collation and payment for all commission and bonus due and resolution of queries for all internal sales teams within SMB.
4. Monitor their own work to ensure relevant processes, including governance/compliance considerations, are adhered to, and managed appropriately, working with stakeholders to reduce risk and error.
5. Communicate the benefits and importance of procedures across multiple stakeholder groups and articulate benefits including improved customer and Sales Experience, increased revenues, and decreased costs.
2. Responsible for driving improvement in forecasting and performance within the relative sales channel.
3. Own the collation and payment for all commission and bonus due and resolution of queries for all internal sales teams within SMB.
4. Monitor their own work to ensure relevant processes, including governance/compliance considerations, are adhered to, and managed appropriately, working with stakeholders to reduce risk and error.
5. Communicate the benefits and importance of procedures across multiple stakeholder groups and articulate benefits including improved customer and Sales Experience, increased revenues, and decreased costs.
Essential Skills
- Understands the Business Sales environment and the importance of ensuring accurate analysis reporting.
- Ability to see trends in performance reporting and make recommendations based on findings.
- Demonstrates knowledge of PayPlan procedures and processes
- Ability to deliver process improvements through continuous improvement activity.
- Advanced Excel skills.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846