Job description
Patient Administration Manager
Full Time - Permanent
£38,500 - £42,000 + Benefits
The Ross Hall Hospital in Glasgow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Patient Administrator Manager to join their team of staff in the Administration department.
This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. As service provision demands
Please see attached Job Description for details of the role.
Applicants should meet the following criteria:
- Maths and English Highers
- Proficient in the use of a PC, including the use of software and systems
- Proficient ability in core MS office applications (Excel, Word, PowerPoint)
- Experience of managing a team
- Knowledge and experience of process management
- Financial awareness, including business planning and budgeting
- Proficient in the use of business metrics to focus efforts
- Experience of working within a Continuous Improvement culture
- Experience of working within a Customer Service Focused culture
- Experience of applying employee engagement methods to enable enhanced team performance
- Have a leadership style which is visible and also situational; where they can flex style depending on needs
Desirable:
- Experience of working in a healthcare environment
- Experience of taking teams through a large IT change programme
- Experienced in the application of general process improvement methodologies, including structured problem solving methodologies
Duties of this role include:
Please see attached Job Description for details of the role.
Salary & Benefits:
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Management Bonus Scheme
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Life insurance
- One paid charity/volunteer day per year
- Extensive rewards and voluntary benefits including blue light card
- Free wellbeing services
- High Value Employee Referral Scheme
- Employee recognition programmes
- Industry leading training and development opportunities
…and much more!
Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy