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Job description

Reporting to the Warehouse Manager, the Van Driver is responsible for ensuring the efficient and effective delivery of Parts, whilst supporting the provision of an excellent service to Customers.

Shift Pattern: 7.45 till 5.30 Monday to Friday

Key activities include

Deliveries

• Check orders to be delivered with the notice – deal with anomalies and advise the Warehouse Team
• Ensure all Parts on the invoice are loaded efficiently and effectively onto the delivery Van
• Complete the Van Sales Delivery logs and whiteboard fully and accurately
• Gain authorised signatures and printed names from Customers for all Parts delivered
• Ensure that receipts or payments are received for all Parts delivered
• Work with other Colleagues to facilitate the efficient delivery of Parts
• Drive in a safe and courteous manner within the law, at all times ensuring that the driver behaviour guidelines are followed

Customer

• Have a full understanding of the Brand Values and USP to professionally represent the Brand
• Provide the highest level of Customer service by providing a knowledgeable, courteous, responsive and efficient van delivery service
• Work with all departments to provide consistent excellent Customer service experience
• As the face of PartsPlus maintain a professional and smart appearance at all times (including your delivery vehicle)
• Always act in a courteous and professional manner
• Report any Customer complaints to the Centre Manager
• Check that all Parts delivered match with the Customer invoice
• Plan the most direct routes to meet Customer requirements – share these with the team taking into account the delivery reference and Customer priority
• Deliver and collect Parts in an efficient and timely manner

Sales

• Achieve own sales targets through building excellent Customer relationships
• Keep up to date with current and future promotional campaigns and offers and share marketing messages/promotions with Customers on delivery routes
• Feedback to the Centre Manager any potential sales information gathered on the delivery runs
• Seek additional sales opportunities and work with sales Colleagues to exploit them
• Ensure all van sales are logged on the appropriate systems

Systems and Processes

• Ensure compliance with business standards and processes, financial legal and ethical guidelines
• Handle all cash, cheque payments securely and in line with the cash handling policy
• Report any accidents or incidents immediately to the direct line Manager
• Ensure that Vans are maintained in a clean and roadworthy condition before each delivery
• Maintain driver’s log accurately and legibly

In order to be successful for the Van Driver position, you must:

• Hold a clean driving licence
• Have good English verbal and communication skills
• Be organised and efficient
• Be able to make responsible decisions
• Effective timekeeping and time management

Skills you will require:

• Ideally 3 years’ experience within a similar role
• Good geographical knowledge of the area
• Affable and approachable demeanor
• Ability to use your initiative under pressure

Job Types: Full-time, Permanent

Salary: £20,000.00-£23,000.00 per year

Schedule:

• 10 hour shift

Experience:

• driving: 2 years (required)

Work Location: One location

Reference ID: PartsPlus Driver