Part-time Virtual Assistant for London Tour Company Remote
Job description
I am looking for someone who is available at set times to work as a Virtual Assistant for a London based tour company. It will be a long term position.
It would suit someone who lives in London or within an easy commute, as during training you will be required to observe and be trained up on the logistics of our tours.
The role will suit someone who works in a freelance capacity elsewhere, and is available to answer phone calls and administration tasks a couple of hours each day, seven days a week (usually 9am - 10am, 1pm - 2pm).
As a basic requirement, you will have a good knowledge of central London, fluent English, and a friendly manner.
The main tasks will be :
Dealing with customer questions about our tours on the phone / email, and directing customers to the tour meeting point.
Managing the booking system and our relationship with various ticketing agencies.
Scheduling of tours and tour guides.
Being proactive in order to develop the company's reach. So should have an understanding of marketing strategies, social media, analytics and SEO.
Fluent spoken and written English is essential as is accuracy, reliability and a positive attitude. Being passionate about London and it's history will be a big positive.
There is a possibility for the position to develop, depending on the candidate's capabilities.
Position to start in April after interview process.
Job Types: Part-time, Temp to perm, Freelance
Contract length: 12 months
Part-time hours: 10 - 15 per week
Salary: £20.00 per hour
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Application question(s):
- Are you able to work seven days a week at the times outlined in the job outline?
- What is your favourite central London location and why?
- Describe your experience of dealing with clients on the phone. What do you think are the key skills of talking to clients?
- For how long are you able to commit to a part time freelance position? Do you have other commitments which may interfere with this job?
- How do you prioritise tasks?
- What interests you about this position?
- What is your favourite fact about London?
- Have you ever been on a tour in London or overseas? If so, please describe your experience.
Language:
- Fluent English (required)
Shift availability:
- Day shift (required)
Work Location: Remote
Application deadline: 16/04/2023
Reference ID: Part-Time Virtual Assistant for London Tour Company
