Job description
Almagrove Jewellers is a local independant family-run jewellery business specialising in high-quality New and Pre-owned jewellery and watches. We offer a full bespoke engagement ring service, and we pride ourselves on excellent customer service and product knowledge.
We have an exciting opportunity for a Part-time, permanent position within our Southampton showroom for someone looking for a career in the jewellery industry.
Some knowledge and interest in jewellery or watches are preferred for this role along with a positive attitude to learning more. Full training is given on a continuous basis
Key Responsibilities: -
· To extend a warm welcome to all customers whether in the shop or on the telephone.
· Professional handling and advising customers of products and services resulting in the achievement of increased sales.
· Merchandising of displays and ensuring high standards are maintained within the store.
· Provide high-quality service to customers face-to-face and over the telephone.
· Assisting customers through our bespoke design service
· Maintain a high level of product knowledge.
· Provide in-store after-sales service to achieve a high level of customer service satisfaction.
· Consistently strive to improve the customer experience.
· Dealing with incoming and outgoing customer jewellery repair work and liaising with our goldsmiths and watchmakers.
· Handling cash and card transactions.
This is an interesting and fulfilling position for a candidate who is keen to seek further knowledge and broaden their horizons in this retail sector. You must be able to work in a team environment, enjoy meeting people, and have excellent customer service skills as well as being well presented.
If you have a keen passion for jewellery and watches then we want to hear from you.
- 16 hour week; 2 days (Full days but flexible on which days)
- Part time
- Permanent position.
- Upto £11 per hour
- Target-driven bonus scheme
- Employee Discount
Job Type: Part-time
Part-time hours: 16 per week
Salary: Up to £11.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Southampton, SO14 7SJ: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 2 years (preferred)
- customer service: 2 years (preferred)
Work Location: In person