Part-Time Administrator (Quality and Development) Trowbridge
Job description
Job Title: Quality and Development Administrator (Part-time/Hybrid Working)
Location: Trowbridge, Wiltshire
Hours: 26.25 hours per week, with no early or late shifts required and a minimum of 1 day per week based in the office. Danoners have the personal choice to decide where and how to work! Therefore, we support remote/flexible working for this position. Your place of work will be your home and your nearest Danone regional hub, balancing the nature of your role, the business and stakeholder needs.
About the Job
An exciting opportunity to join the Patient Service Function as a Quality & Development Administrator. This is a part-time (26.25hrs) permanent role, that reports in to the Patient Services Learning Manager and will be primarily supporting the Quality & Development Team and acting as cover for key support tasks within the wider team.
Key Responsibilities:
Managing the Nurse Development Inbox
Full management of the Nurse Development email inbox, responding to emails in a timely fashion, which will include questions on training and Induction for all of Nursing.
New Starter Induction
Administration and coordination of the new starter Induction including new starter packs, calendar invites, organising session cover, back-up to deliver non-clinical sessions. Organisation of and sending feedback requests at relevant stages. Collate and advise team of all feedback received, trends, key notes etc. Organisation of Induction review meetings at agreed intervals.
The Training Directory Programme for Nursing (CPD)
Coordination of the Training Directory from an admin perspective: Keeping it updated, actively advertising it and promoting the benefits of the workshops included within it. Processing training requests, calendar invites, collating and analysing feedback requests at relevant stages. Collate feedback and advise the team of feedback received, trends, key notes etc.
Compliance
Key administrative support to both the Care Quality Commission (CQC) and Care Inspectorate Scotland (CI) Project groups - stakeholder management (CQC and CI Leads and Ambassadors.) Co-ordinating evidence log, files and materials. Proactively look for and request evidence from the wider function and those outside of function.
Supporting the Patient Services Quality and Governance function with collation and analysis of data gathered from training, audits and surveys, creating flows and guides for new processes and procedures and improving ways of capturing and responding to data.
Reporting
Supporting with monthly and adhoc reporting on mandatory and compliance training and learning hours. Requires competence in Excel, this is essential
About you
The ideal candidate will possess the following skills and experience:
- Proven administration experience
- Strong IT skills: competent using Word, Excel & PowerPoint
- Excellent communication skills
- Excellent organisational and prioritisation skills
- Attention to detail
- Comfortable in a fast-paced environment
- Comfortable to at times work under pressure and tight deadlines
- Relationship building skills
- Solutions focussed
- Continual improvement mindset
- Comfortable working with and directing team members more senior
- Happy to explore and learn new ways of working and systems
About Us
Danone are a world leader across 3 categories: Essential Dairy & Plant Based, Natural Sourced Waters and Specialised Nutrition, many of our consumer brands are household names, ranging from heritage brands like Cow & Gate and Harrogate Waters to international favourites like Actimel, Alpro and evian. In the UK & Ireland and in every market in which we operate, we are committed to delivering health through food and drink to as many people as possible.
We operate at 5 production sites as well as our 3 HUBS in Chiswick, Trowbridge and Dublin - led by our people who power everything we do and are key to our success. We are a team of 2000+ Danoners, part of a 100,000 strong global family.
‘A force for good’, we are the first top 10 branded food and healthcare manufacturer in the UK & Ireland to certify as a B Corp. We are part of a growing global community set up to balance purpose and profit, helping to create a better world while thriving as businesses.
Our mission and values guide how we behave, our flexible ways of working, how we connect with our communities and how we grow & develop our people. We offer a competitive package including a double matched pension, annual bonus, private healthcare, life assurance, flexible benefits and product vouchers.
As a global company, Danone serves a huge array of different communities, with different cultures, local tastes and habits. Our teams need to represent the diversity of these millions of people and we therefore encourage applications from all backgrounds and aim to create a workplace where our Danoners can be their true authentic selves.
What Next?
If you think this role might be of interest, click the link to apply. Alternatively, if you wish to informally find out more about this opportunity, please contact [email protected], quoting ref. 244784, in the first instance.
Closing date is 4th April and we look forward to hearing from you!
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