Find More Than 10K+
United Kingdom Jobs

Job description

PURPOSE STATEMENT

Summary and overall objectives of the job

An Outreach messenger within the Body Smart Outreach team is the frontline communication for the company. It’s as much a customer service position as it is a sales one. We are relationship-minded, creating a safe space where all members of our community feel seen & heard. The role uses a unique lead generation strategy where you will be required to book prospective clients on a sales call from various social media platforms such as Instagram.

This focus on relationships is also present in our dynamic as a team. We strive - both as a company and as individuals - to continually grow and improve. We are encouraging and hold each other accountable. We are “people first” in everything we do: this is the heart of our company’s internal communication, team structure and approach with clients.

BUSINESS VALUES

Sustainability - Sustainable results are the compound effect of our dedication to forging the right systems, structure and support within a truly sustainable business and team.

Growth - We cultivate growth: of the team, the turnover, our professional and personal development, our reach, our results and our impact. We grow together.

Team Glue - We are dedicated to curating a team spirit that is loyal, fun, collaborative, transparent, nurturing, creative, dynamic, humble, resourceful and goal oriented within a shared global vision.

EDUCATION, EXPERIENCE & REQUIREMENTS

Education, experience and requirements are job-related and consistent with the business necessity.

Education and Experience:

• 1 to 2 years spent in customer service or a related job
• Experience in the fitness and/or nutrition industry advantageous
• Passionate about helping others reach their goals and live their best lives
• Must be able to rapidly pick up and implement specific communication styles
• You are a persuasive speaker and love communicating and connecting with others
• You’re social media savvy and perform best when thinking on your feet
• You are a quick learner with a positive attitude, and you approach challenges with an inquisitive mindset
• You are devoted to your own personal and professional growth
• You believe in a healthy work/life balance and you understand the importance of holding yourself accountable
• Be diverse in communication skills to communicate with the client and employee base from a variety of countries from around the world

Requirements:

• Must have flexible availability to work on weekends, evenings, and mornings
• Have the ability to work 25 hours + per week
• A quiet operating environment and adequate operating station
• You will need to have a high-speed Internet connection and your own reliable computer and phone

Body Smart Outreach Competencies

Your performance and ability against each of these competencies will be self-assessed and assessed by your lead messenger, once you have demonstrated the required standard consistently for 3 months, you will be signed off as “Body Smart” in that competency.

Competencies:

• Demonstrating a keen understanding of Social Media platforms.
• Delivering against performance-measured KPI markers set across the team.
• Demonstrating strong data capture skills by accurately tracking potential clients.
• Provide insightful feedback and engage with other members of the team to continually improve the process and implement new ideas effectively
• Attend mandatory team meetings on a weekly basis
• Effectively navigate/engage in all business platforms in addition to your time spent as an Outreach messenger in the Body Smart Instagram page

Salary Expectations:

£12 p/h in 3-month probation

£15 p/h after probation

£13 per sale commission

Location:

This is 100% a remote working role. We do have a Headquarters office based in Liverpool.

Job Type: Part-time
Part-time hours: 25 - 40 per week

Salary: From £12.00 per hour

Benefits:

• Wellness programme
• Work from home

Schedule:

• Weekend availability

Supplemental pay types:

• Commission pay

Work Location: Remote

Application deadline: 19/03/2023
Expected start date: 03/04/2023