Customer Team Member

Customer Team Member Moffat, Scotland

Coop
Full Time Moffat, Scotland 9.9 GBP HOURLY Today
Job description

Customer Team Member
Location: Holme Street, Station Yard, Moffat, DG10 9EB
Pay: £9.90 per hour + great benefits
Contract: 16 hours per week + regular overtime, 5 month temporary contract, part time
Working pattern: Shifts of 6am to 12pm or 4pm to 10pm, including weekends, to be discussed at interview. The role will also include working in our in-store bakery.
Full training given
You can now apply for this role using your mobile device
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm, or involves working in one of our petrol forecourts.
As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape – working as part of a team to replenish products and support deliveries.
In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.
What you’ll do
• Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
  • Engage with everyone to succeed together – you’ll build strong relationships with your colleagues in-store ¬– working together as a team to solve problems for the benefit of customers and members and each other
  • Make sure the store is safe, legal and operational – you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
  • Embrace change – you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
  • Co-operate for a fairer world – you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events
This job would suit people who have
  • genuine care for the needs of customers and colleagues
  • good communication skills, with the ability to build positive relationships with everyone
  • strong problem solving skills
  • the flexibility to work a range of shifts
Why Co-op?
We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get package that includes:
  • competitive pay and opportunities for overtime
  • Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
  • premium rates for hours worked before 6am or after 10pm
  • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
  • Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
  • 30% off Co-op branded products in our food stores (normally 20%) increased until April 2023 to support our colleagues during the cost-of-living crisis
  • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
  • discounts on other Co-op products and services
  • pension with up to 10% employer contributions
  • cycle to work scheme
  • services to support your physical, mental and financial wellbeing
Building an inclusive workplace

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you’ll need to complete an online assessment. It will take around 10 minutes to complete the test.

Customer Team Member
Coop

jobs.coop.co.uk
Manchester, United Kingdom
Shirine Khoury-Haq
$10+ billion (USD)
10000+ Employees
Company - Private
Grocery Stores
1844
Related Jobs

All Related Listed jobs

Administrative Assistant
Huntress Ashford, Kent, South East England, England 23362 - GBP ANNUAL Today

Administrator - Ashford

£23,362

We are currently recruiting an Administrator based in Ashford. The role is working within a...

Outside Broadcast Camera Operator - Scotland
Cloudbass Limited Ripley, Hampshire, South East England, England 19522 - 30605 GBP ANNUAL Today

Option to lease an electric vehicle of your choosing via the company's EV salary sacrifice scheme. To be familiar with both camera and lens menus.

Care Worker
ANA Nursing Islington, England 11.5 GBP HOURLY Today

To record all actions and information within the home in a clear, legible and professional manner. Have training in social care (care certificate).

Filling & Packaging Operator
Mundipharma Cambridge, East of England, England 23317 - 26282 GBP ANNUAL Today

To complete all documentation promptly and accurately to meet the requirements of documentary evidence for the manufacture of pharmaceutical products (GMP) and

Care Assistant
Newcross Healthcare Solutions Oban 14 - 0.00 GBP hour Today

Will you be a Care Assistant who makes a difference?

Newcross gives you more support and free training to make a rewarding...