Outpatients Receptionist - Peterborough

Outpatients Receptionist - Peterborough Peterborough, England

North West Anglia NHS Foundation Trust
Full Time Peterborough, England 22383 GBP ANNUAL Today
Job description

Do you enjoy working as part of a busy team?

As an Outpatients Receptionist you will be working as part of a busy department, working closely with both patients and clinicians. The main responsability of the role are greeting and booking patients into clinics and booking next appointments.

We are looking for an individual who is helpful, organised and has a flexible approach to work.

Hours of work will be between a shift pattern 07.30-15.30 and 09.00-17:00 on a rotation basis every week.

There are 2 posts available - 1 x 37.5 hours a week and 1 x 25 hours per week position.

Criteria:

  • Excellent communication skills
  • Good customer service skills – face to face contact with the general public
  • Proven keyboard, telephony and clerical skills
  • Respect confidentiality
  • Maintain a high level of accuracy
  • Ability to operate effectively as part of a team
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you
  • 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
  • NHS Pension Scheme:
  • Flexible working opportunities;
  • Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
  • Career development and training;
  • Wellbeing support and activities;
  • In-house physiotherapy Service;
  • On-site canteens with subsidised meals;
  • Subsidised staff parking (currently free).
  • Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Book follow-up appointments for patients when they have attended clinic.
Cancelling or amending appointments on instruction from management,
clinicians, secretaries and other departments as required.
Update any patient demographic information as necessary.
Process requests for interpreters for outpatient appointments as required.
Cover for annual leave and sickness as required.
Assist other areas and member of the department when necessary.
Participate in any initiatives within the department to improve working practices.
Monitor clinic utilisation and availability for the following week, information the specialty team leader when required.

Outpatients Receptionist - Peterborough
North West Anglia NHS Foundation Trust

www.nhs.uk
London, United Kingdom
Amanda Pritchard
$5 to $25 million (USD)
10000+ Employees
Government
Insurance Carriers
Insurance
1946
Related Jobs

All Related Listed jobs

Retail Sales Advisor
Warren James Jewellers Stevenage, England 11 GBP HOURLY Today

Maximise sales opportunities & participate in meeting sales targets. Involved in maintaining our jewellery displays and the day-to-day housekeeping of the shop.

Delivery Driver + General Warehouse Assistant
Euro Car Parts Wembley, England 21576 - 24548 GBP ANNUAL Today

As a Delivery Driver in an ECP branch, you will be targeted to deliver orders to pro-actively maintain and develop the branch sales and profitability by

Tesco Shift Leader - Nights - Bridgend
Tesco Bridgend, Wales 24000 - 25557 GBP ANNUAL Today

Be there for customers, listening to them and helping to make sure they leave the store with what they came for. You will be responsible for.

Pharmacy Purchasing Officer
Bedfordshire Hospitals NHS Foundation Trust Luton, East of England, England 23949 - 26282 GBP ANNUAL Today

The Pharmacy department helps support to ensure patients receive the right medicines at the right time and that we provide an efficient, timely and friendly

Casual Sales Assistant - Sports Direct
Sports Direct Southampton, England Today

To recommend, select and locate the correct merchandise for the customers needs. Ask open questions to find out customers needs.