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Operations Specialist, Registrations Manchester, England

Tesla

Full Time Manchester, England 24209 - 24364 GBP ANNUAL Today

Job description

What to Expect

Role to be based in either London or Manchester.

As the Operations Specialist on the Sales and Delivery team, you will keep our sales and deliveries running with high speed and efficiency. You will be responsible for the behind the scenes activities that support vehicle sales and deliveries in your market across both new and used cars.

We Offer:

A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
The chance to work with innovative technology, advanced tools and software
Ongoing training and development to help you grow your skills and career
A competitive compensation and benefits package
A safe, clean and fun workplace

What You’ll Do

Day to day responsibilities

Register customers’ and internal vehicles
Process de-registrations for returned vehicles
Sorting out incoming post
Dealing with post-delivery registration amendments and escalations
Ensuring all vehicles are road worthy

Other responsibilities

Support all internal sales and delivery processes on as-needs basis for both new and used cars such as:
Order operations
Delivery operations
Vehicle registration and ownership transfer
Fleet management
Vehicle refurbishment
Purchase orders
Collections
Reviewing documentation for accuracy and completion
Internal customer resolutions procedures
Management of internal and external correspondence
Trade-In
Constantly search for ways to optimize, reduce or eliminate unnecessary tasks
Foster and maintain a rapport with local Sales and Delivery teams
Show flexibility to support the different needs of the business in relation to the sale and delivery of new vehicles on an ad-hoc basis
Support with escalation when required, assuring customer satisfaction and operations readiness are secure
Test and check listing of vehicles and escalate any issues relating to pricing or presentation

What You’ll Bring

Ability to effectively handle multiple priorities, organize workload, and meet deadlines
Confident in learning and adapting to multiple technologies.
Administrative, automotive experience preferred
Ability to thrive in a team-based environment and achieve common goals
Great problem solving skills, and strong ability to take initiative and be proactive.
Positivity, enthusiasm and a passion towards the mission of Tesla.
Able to communicate, read, and write effectively in the English language on all levels
Have the required language skills if required by our local markets
Good knowledge of MS Office
Hold a full UK driving licence for 2 years and over