Operations Specialist Gloucester, England
Lloyds Banking Group
Full Time
Gloucester, England
56421 - 62690 GBP ANNUAL Today
Job description
End Date
Monday 18 September 2023
Salary Range
£56,421 - £62,690Agile Working Options
Job Description Summary
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Job Description
Operations Specialist – Finance Datamart - Business Intelligence & Analytics
Lloyds Banking Group is the UK’s largest Digital, Retail and Commercial Bank with a focus on Helping Britain Prosper. Group Finance is central to Lloyds Banking Group and data is a key enabler in satisfying the needs of our internal and external customers. In the Finance Data & Analytics Office we’re on the mission to Empower through Trusted Data, and we need your help to do it!
The Finance Data & Analytics Office (c.260 colleagues) has recently been formed and we are evolving our data & analytics offering, our culture, and our mind-set to craft a true data-led organisation. Our data mission is at the centre of the Finance transformation strategy.
Operations Specialist role
Location(s): Gloucester or Bristol
Annual base salary: £56,421 - £62, 690 + exceptional rewards package
Hours: [Full-Time]
Working Pattern: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Gloucester or Bristol office.
This is a specialist technical role responsible for handling and maintaining all operational activities within the Finance Datamart (FDM) production whilst developing new batch schedules to improve simplification, automation, and efficiency where the role supports cross-disciplinary teams. The FDM delivers informative, high quality customer driven data to internal and external partners.
Want to be part of our journey to Empower through Trusted Data? Passionate about the power to be unleashed when combining data and analytics, with evolving technology? Want to join a diverse and ambitious team that driving the data culture forward across Finance? If the answer to these questions is yes, we would love to hear from you…
As a function we are committed to the principles of agile working and want to find the right person for the job. We will welcome applications from candidates interested in working the role as a job share or applying for the role on reduced hours.
As part of your role, you’ll
- Ensure all batch schedules are completed within agreed SLA's and errors/issues are thoroughly investigated to identify root cause and remedial steps are developed and implemented.
- Lead development of FDM batch schedules to drive improvements in automation and efficiencies whilst maintaining strict quality controls.
- Support development of FDAO Solutions and critical BAU activities.
- Follow all relevant governance practices and operational standards to ensure the secure delivery of services.
- Devise, implement and continually review operations methodology to ensure high quality solutions are delivered and maintained.
- Deliver own small-scale projects by working within an established project plan.
- Uncovers emerging issues and/or needs and identify potential causes, related issues, key customers, and barriers.
- Identify shortcomings in existing processes, systems, and procedures, then use established methodology to deliver outcomes and/or provide support services.
- Provide support to FDAO, Retail Finance, the broader mortgage community and Group IT.
- Develop relationships with business partners based on a track record of delivering solutions that fulfil requirements.
Who are we looking for?
- Someone who is curious, confident to challenge and improve existing processes and help innovate data solutions.
- Able to approach problems in a pragmatic way, identify root cause analysis to make recommendations.
- Someone who is extremely enthusiastic to grow in an evolving environment.
- Excellent communicator with superb attention to detail and influencing skills, confident in challenging the norm!
- Ability to adopt a flexible and resilient approach to situations.
- Drive continuous improvements against a constantly evolving landscape.
Key experience and skills
- Strong Oracle PL/SQL and UNIX (AIX) coding skills.
- Deep understanding of data warehousing strategy and business intelligence solution design.
- Detailed understanding of data warehouse methodology and principles of Dimensional Modelling.
Desirable experience & skills:
- Good understanding of Connect: Direct scripting.
- Sound knowledge of business intelligence technology.
What can we offer you in return?
In line with our strategy to be the Best Bank for Colleagues, we encourage a culture of professional development. You'll have numerous opportunities to stretch and develop beyond core role responsibilities. In addition, recognition for colleague contribution and performance is a truly meaningful element of our colleague charter.
You'll be rewarded with excellent benefits, personal development and a career that’s enriching and full of opportunity!
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our Finance Datamart - Business Intelligence & Analytics, get in touch. We’d love to hear from you.
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
