Operations Planning Business Manager Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
Are you an experienced Business Manager with an Operations environment looking for an exciting new challenge? We are currently seeking a dynamic and driven individual to join our team and lead the development and delivery of our Operations Planning projects and programmes. You will play a critical role in ensuring operational excellence by continuously improving department processes and implementing the Operations Planning Business Plan. As a key member of our team, you will also be responsible for managing the departmental people agenda, including recruitment, industrial relations coordination, and talent pipeline development. The ideal candidate should have strong project management, programme delivery, and budgetary performance tracking skills, along with experience in managing compliance and succession planning. If you are a strategic thinker with excellent communication skills, the ability to liaise effectively with stakeholders, and a passion for delivering operational excellence, then we want to hear from you!
Operations Planning Business Manager
The Operations Planning Business Manager is a critical role overseeing projects and programmes related to Operations Planning, and continuously improving department processes to deliver operational excellence. The role involves programme co-ordination, implementing and tracking the Operations Planning Business Plan, and managing the departmental people agenda e.g., industrial relations co-ordination, recruitment, and graduate schemes. To succeed in this role, the candidate should have strong project management, programme delivery, and budgetary performance tracking skills. Additionally, they should be able to coordinate with various departments, manage compliance, and have experience in talent pipeline development and succession planning. Effective communication skills are also essential, as the role involves liaising with various stakeholders and managing departmental communications.
Qualifications / Experience
The ideal candidate for this job should have excellent knowledge of MS Office, including Excel, PowerPoint and Teams, as well as strong verbal and written communication skills, and the ability to write for a variety of media, purposes, and audiences. They should be forward-looking and able to produce innovative ideas, prioritise activity through strong planning and organisational skills, and demonstrate excellent resilience and the ability to cope well with pressure. The candidate should also possess strong influencing skills across the organisation and with a range of stakeholders and service partners, deliver work to agreed deadlines without compromising quality, and be able to manage ambiguity and uncertainty with confidence. Additionally, small scale project management experience and the ability to work collaboratively with department and colleague representatives to deliver local and departmental change programs are also desired. The ideal candidate must be able to hold an airside pass and have an understanding of working in a 24/7 operational environment.
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
