Operations Manager Remote

Talent Heroes (client ATS)

Full Time Remote 45000 GBP ANNUAL Today

Job description

We’re on the hunt for a full time, multi-skilled Operations Manager, being responsible for the production, procurement and planning of daily operations of the business, and to lead projects through from inception to delivery. Our ideal candidate is someone with a background in project management with an in-depth knowledge of Agency based operations.

We already have robust processes in place, but there is always room for improving and these as necessary! Managing project workflow (Using our dedicated PM software), dealing with internal & external stakeholders, and reporting, planning, tracking and measuring results will be included.
This role is working closely with the MD, so will eventually take on responsibility to be his ‘2nd in command’, so having a good understanding of business finances, and tracking revenue is key.
You will also assist in discovering and implementing new company tools, reviewing processes, and generally promoting a solid collaborative work culture whilst monitoring workloads and manpower across the business.

Here is a non-exhaustive list of some of the main duties to expect for this position:

Resource planning
Communicating with external suppliers
Project management
Discovering, testing & implementing new tools company wide
Develop, implement & review procedures & workflows
Promote company culture & new ways of working
Reviewing workloads and manpower business wide
Supporting all functions of the business for cohesiveness
Responsible for the production, procurement, and planning of daily operations
Pricing of bespoke projects
Reviewing resource utilisation
Recording and reporting on revenue

Essential Experience:

Project Management experience, (preferably agency side)
Solid Ops experience with strong leadership capability and great communication
Ability to work under pressure across multiple projects
Strong attention to detail - Development of processes, procedures and workflows
Resource Management - utilisation and planning of internal and external resources
Finance - working with MD and FD
Commercial - pricing projects, forecasting and managing client/project scope
On-boarding/Off-boarding - clients and staff

Advantageous Experience:

Confidence to nurture and manage client relationships and expectations with confidence and effective communication and stakeholder management
A speedy learner, ready to embrace new challenges and help the team to problem solve
Ability to work on various project management software
Agency background would be highly beneficial

What We Offer:

Significant career advancement and learning opportunities and direct input into building the culture and processes of the business.
23 days of holiday, plus birthdays and bank holidays.
Top of the range equipment.
Full remote working - work from home (or on the beach!)
Continuous training and personal development across both technical and business skills.
Regular team events across the UK

Sound like a challenge you want to get your teeth into? Apply to this advert, or get in touch with us today to find out more, send your CV to [email protected]

Why work with us?

If you’re reading this, it is likely that you have some experience in project management, hopefully… So before you read on and find out what we need from you, we thought we’d tell you a bit about who we are and why you should want to work with us.

We put our team first

Our team is more important than our profits. Don’t get us wrong, we love profit, but we also love seeing smiling faces on our calls.

We don’t work with a$$holes

Clients or colleagues. No ifs, no butts (pun intended) no maybes. We’ve built a team on mutual respect and we don’t hire anyone that doesn’t agree.

We are inclusive

We’re ourselves, so you should be too. Our culture supports our diversity. We embrace our differences and want our team to feel comfortable in the skin they’re in.

Everyone has a voice

We don’t believe in hierarchy. We make sure everyone’s ideas and opinions are heard, considered and respected.

We support our team

We focus on creating an environment where our team can thrive in their career. We offer support, mentorship and anything they need to get them to where they want to go.

We’re fully remote

You can work from the beach, the sofa or the toilet. We don’t care as long as you’re getting your work done… and not joining video calls from the loo.

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