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This position offers a competitive salary, a great bonus and comprehensive benefits. If you enjoy building and nurturing strong relationships with clients, stakeholders, and your team to drive continuous improvement, and can demonstrate your passion for care, we encourage you to apply today!

Job Title: Territory Operations Manager

Reporting to: Regional Operations Director

Responsible for: Team Management – Relationship Executives

Location: Remote working – Based within East Scotland

Salary: £50,000 + up to £40,000 bonus + Car Allowance

Benefits:

• Pension Scheme
• Training and Personal Development Support
• myHealthPlan: Access to a virtual GP and mental health support through a ‘best on class’ Colleague Assistance Programme (EAP)
• Perks at Work: Over 30,000 deals and discounts for your favourite brands across 20 categories including, groceries, fashion, electronics and more
• 28 days annual leave including bank holidays (rising to 33 after the first year and increasing with length of service)

Who are we?

Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.

At Newcross, we are passionate about helping our colleagues realise their career potential. Our DNA is rooted in a relentless pursuit of excellence, where we will encourage you to constantly challenge yourself and break new ground. Join our supportive and collaborative team, where you will have the opportunity to grow and develop your career. Be part of a company that believes nothing is too hard and seeks out exceptional individuals who are driven to facilitate high-quality care. Unlock your potential and embark on a rewarding career journey with Newcross Healthcare.

Who are you?

Join Newcross Healthcare as a Territory Operations Manager and lead the charge in driving our temporary healthcare staffing services to the top! As a key player in your region's success, you'll collaborate with a team of professionals to craft and execute winning strategies. Your mission? To make Newcross Healthcare the preferred choice for healthcare staffing.

Build and nurture strong relationships with clients, stakeholders, and your team, ensuring seamless operations and driving continuous improvement. Your goal is clear: propel the business forward, delight customers, and ensure profitability. If you're ready to lead and thrive in a dynamic environment, this is the role for you!

What will you do?

Whilst a full job description can be supplied here are a few of the key responsibilities for the role:

• Lead and inspire your team to achieve "Number 1" status in the Territory, driving consistent growth and maintenance of existing clients.
• Spearhead the expansion of Market Share, making our company the preferred choice for temporary healthcare staffing.
• Showcase exceptional customer service skills and elevate client interactions, actively seeking and addressing feedback to ensure top-notch service.
• Skilfully handle complaints and collaborate with support teams to efficiently resolve issues, ensuring the best outcomes for clients and staff.
• Foster a collaborative culture, sharing innovative ideas across the business to continuously improve the Newcross experience..
• Take charge of account accuracy and debt control, conducting monthly reviews for seamless financial management.
• Cultivate a high-performance team culture, motivating and coaching your team to achieve and celebrate their objectives and targets.

This position offers a competitive salary, a great bonus and comprehensive benefits. If you enjoy building and nurturing strong relationships with clients, stakeholders, and your team to drive continuous improvement, and can demonstrate your passion for care, we encourage you to apply today!

Equality, diversity and inclusion:

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist