Operations Manager Ashford, Kent, South East England, England
Job description
Location
Ashford, GB
Department Name
Southern Region
About Network Rail
Operations Manager (High Speed)
It’s an exciting time to be joining Network Rail High Speed. We are making the biggest fundamental change to our business in its history, as we look to modernise and deliver an even more sustainable and high performing high speed railway than we already have today!
Who we are
Network Rail High Speed Ltd. (NRHS) is responsible for operating and maintaining the UK’s only international high-speed railway, High Speed (HS1).
The 109km HS1 infrastructure consists of a diverse range of railway assets such as the track, signalling, overhead line, lineside buildings, depots, viaducts and long tunnels. NRHS is also responsible for operating and maintaining three international stations; St Pancras, Ebbsfleet and Stratford International.
As a wholly owned subsidiary of Network Rail Infrastructure Ltd, NRHS is privately financed under an agreement with our client ‘HS1 Ltd’, undertaking a diverse range of activities from railway infrastructure maintenance and operations - through to station facilities management and retail on behalf of our client.
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone!
We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
The role
We are looking for an Operations Manager to have management responsibility for the delivery of an optimal and safe service within High Speed 1 (in accordance with the track access contracts) through effective management and leadership of the Ashford Control Centre (ACC)
You will also have responsibility for the development of contingency planning and performance management, in collaboration with key stakeholders.
You will deputise for the Head of Operations, lead and direct the operations team (which include Shift Managers, Signallers and Electrical, Mechanical, Management Information Systems (‘EMMIS’) Controllers) and act as a role model and mentor, whilst also progressing agreed development plans to enhance team performance.
This is a permanent position, so come and be part of a truly unique business that brings the UK closer to Europe.
Brief Description
The role
We are looking for an Operations Manager to have management responsibility for the delivery of an optimal and safe service within High Speed 1 (in accordance with the track access contracts) through effective management and leadership of the Ashford Control Centre (ACC)
You will also have responsibility for the development of contingency planning and performance management, in collaboration with key stakeholders.
You will deputise for the Head of Operations, lead and direct the operations team (which include Shift Managers, Signallers and Electrical, Mechanical, Management Information Systems ‘EMMIS’ Controllers) and act as a role model and mentor, whilst also progressing agreed development plans to enhance team performance.
This is a permanent position, so come and be part of a truly unique business that brings the UK closer to Europe.
About the role (External)
So, who are we looking for? If you meet all of the essential criteria below, then we look forward to receiving your application. Do you have:
- Experience of (and skilled in) leadership and the development of people?
- Experience and competence in Network Rail High Speed operational management?
- Competent in Network Rail High Speed operating rules and regulations?
- Knowledge of the HS1 route?
- The ability to understand financial systems and budgetary tools?
- Experience in managing customer needs and requirements?
- Experience in dealing with Employee Relations?
- IT skills in relation to report writing and internal performance monitoring.
Although it isn’t essential, it would be an added bonus if you had experience of working with TVM 430 operating systems.
The important stuff
The role will be based at Ashford, Kent - however frequent travel to our other office and site locations along the High Speed line is expected.
What can we offer you in return?
We follow a structured pay framework, any salary offered will be within the following pay range:
£53,202 - £59,853.
We can offer you a rewarding career with competitive pay and excellent benefits, including:
- 28 days annual leave (plus bank holidays)
- Bonus scheme
- Healthcare
- Excellent choice of pension schemes
- 75% subsidy on rail season tickets (including London underground)
- 75% off leisure rail travel for you and your family
- ‘my benefits’ – our discounted online shopping site
- Training, development and employee assistance programme available
- Two weeks paid reserve leave for our armed forces community
- 5 days paid volunteering leave
If you are successful in your application, you may be required to go through a security vetting process (depending on the role).
We are dedicated to creating an inclusive environment for our people. We want our employees to reflect the diverse communities that we serve. We welcome different and fresh ways of thinking and encourage a culture where people feel empowered to act and we would consider flexible working.
Closing date and application process
The closing date will be 20 March 2023. Late applications will not be accepted. Network Rail High Speed retains the right to close the advert early depending on application volume.
For further information or an informal discussion about the role, please contact:
Tobi Shear-Smith via email [email protected]
Drugs and Alcohol Standard
Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
