Operations Manager Grangemouth, Scotland
Job description
With over 60 years of trading, Jarvie Plant Group Ltd is a leading independent hire Company servicing the construction and other industries. Headquarters in Grangemouth, with additional depots across Scotland and the North West of England, we operate through 6 divisions incorporating Plant, Handling, Access, Accommodation, Power and Commercial Vehicles. We are a family business with family values focusing on delivering excellent customer service all the time.
The role
We have an exciting new opportunity within our Grangemouth Depot , we are seeking applications for the role of Manager Custom Operators, reporting directly to the Operations Director.
You will manage, develop and motivate staff. Deliver excellent customer services through a detailed and thorough understanding of the business. Drive the Sales and profits in line with budget.
Key Responsibilities will include :
· To handle all new account openings from end to end, (you will be the point of contact between Credit control & client)
· To gain a working knowledge of all CO accounts and maintain a working relationship with local customers within these.
· Provide technical insight and advice to customers where required to add value to the sales process
· Manage aged debt of CO accounts
· Deliver excellent customer service, retention of customers and repeated business
· Manage and control CO costs in line with budget
· Deliver the CO sales target each month and recommend areas for improvement
· Manage all personnel efficiently and effectively to deliver the profit target
· Report monthly performance of department to the Operations Director
· Lead by example to all staff in promoting a positive culture within the business
Key Skills:
You must be able to demonstrate a working history in an operated plant hire environment at a management level. An understanding of contract terms and conditions, including negotiation would be an advantage. Exhibit excellent organisation skills, strong communication and interpersonal skills and a proven ability in building relationships with professionals of all organizational levels.
Salary is commensurate with experience.
In addition, our Company vision and values are at the core of everything we do at Jarvie Plant. Jarvie Plant offers an attractive rewards package that includes a competitive salary and a wide range of generous benefits including:
- Tailored Learning Opportunities and Learning & Development Programme
- Treat yourself with our Employee Discount Scheme
- Staff Discount
- Extra Holidays
- Employee Assistance Programme
- Cycle to Work Scheme
- Company Pension Scheme
Please submit your CV if you think you have the skills, experience and drive to become our Manager Custom Operators at Jarvie Plant – where people are and always will be our greatest asset!
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: One location
