Job description
Job Title: Call Centre Staff
Location: Manchester, UK
Employment Type: Full-time, Permanent
We are seeking enthusiastic individuals to join our team as Call Centre Staff at our Manchester office. This is a fantastic opportunity for graduates or individuals looking to start their career in the customer service industry.
Responsibilities:
- Answering incoming calls from customers and resolving their queries in a timely and efficient manner
- Providing excellent customer service and building strong relationships with customers
- Upselling products and services to customers where appropriate
- Maintaining accurate and up-to-date customer records in our database
- Working as part of a team to achieve departmental targets
Requirements:
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet targets
- Strong problem-solving skills
- Graduates are welcome to apply
- Full training will be provided
- Must be able to work on-site at our Manchester office
We offer a competitive salary package and excellent opportunities for career development. If you have a passion for providing exceptional customer service and want to be part of a dynamic team, please send your CV to us today.
Job Type: Full-time
Salary: £23,494.00-£25,135.00 per year
Benefits:
- Canteen
- On-site gym
- On-site parking
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person