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Are you a proven operational leader who can build strong relationships with your colleagues and customer alike? Do you thrive on driving your operational team to success? Do you have what it takes to lead a fast-paced, open-book 3PL contract? Yes? Then you’re in the right place.

We’re currently looking for an experienced Contract Operations Manager to join our Rapha contract, which is part of our Grand Central location at Trafford Park, Manchester. Reporting to the General Manager you will be primarily responsible for the professional, efficient and effective running of all warehouse operations for the contract. You will work closely with the customer to lead this contract forward, with a focus on optimisation, cost saving and continuous improvement, identifying opportunities for process enhancement and increased efficiency.

This is a permanent, full-time role where you’ll be predominately Monday to Friday, 40 hours per week. However occasionally we may need some flexibility… this is Logistics after all.

Pay, benefits and more:

You’ll be paid a salary of up to £45,000 per annum. You’ll also receive 33 days annual leave (inclusive of bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. You’ll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day:

• 
  Effectively manage your team of shift managers, supervisors and all operational and administrative employees attached to the contract
• Create a culture of performance through engagement initiatives, providing appropriate learning opportunities, reward and recognition, encourage staff participation in method improvement, raising quality and effective team-working
• Identify issues, problems, and opportunities, analyse cause and effect, practically solve problems, and implement corrective and preventative actions
• Liaise with client covering all aspects of warehouse operation, promotions, targets, errors and performance measures

What you need to succeed at GXO:

• 
  Experience at operations manager level as a minimum, within a complex, fast-paced warehouse environment
• Demonstrate good commercial and budget understanding and control – exposure to open book contracts desirable
• Be customer focused, operationally astute and experienced in achieving stretching objectives whilst operating to high standards
• Excellent people management skills with the ability to build credible and strong professional relationships at all levels

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.