Operations Manager London, England
Job description
Job details
Salary £35,000 – £40,000
Hours: 40hours per week
Job type:
Full time - Permanent
Full Job Description
Job Title: Aviation Operations Manager
Reporting To: Operations Manager
Responsible for: Senior Supervisor/ Supervisors / Cleaning Operatives
Location: London City Airport
Benefits :
- Free onsite parking
- 28 days paid annual leave pro-rata
- On the job training
- Continued support from Line manager
- Job security with opportunity to progress within the company
- Quarterly performances bonuses
Core Responsibility
We are looking for a Aviation Operations Manager within London city airport, you will be a hands-on Aviation Operations Manager who will ensure their team provides excellent hygiene standards within the scope of the agreed specification and allocated hours.
Reporting directly to the Branch Operation Manager you will have core responsibility to ensure the delivery of a high level of service as agreed and outlined in the specification and contractual agreement between GSF and the client.
Aviation Operations Manager must be proactive, professional, have a flexible approach, good leadership and management skills work in partnership with the Site Client Management and other on site contractors to meet deadlines, liaise with people at all levels, work accurately and respect confidentiality of the organization and the client.
Main Duties:
- To demonstrate the values of GSF and lead by example at all times
- To manage and work within the labour cost budget as well as the budget issued for cleaning materials.
- To manage the cleaning schedule and rota to ensure that all areas of the store are cleaned on time to the standards and specification, ensuring that all holidays are properly planned and sickness cover arrangements are in place.
- To support delivery of the cleaning schedule where appropriate and necessary.
- To develop and maintain a successful working relationship with the customer to ensure that their expectations are met whilst working to the defined specifications.
- To complete audits accurately and on time, carrying out any resolution actions identified within the required timescales to ensure KPIs are consistently met.
- To complete and process all necessary paperwork accurately and on time, providing sign off for completed tasks where required
- To ensure that all cleaning materials and machinery are available, in good working order, are kept clean and used in a safe manner.
- To ensure that all periodic cleaning is completed to the required specification and timescale and signed off by the client.
- To attend meetings with the client and team as and when required.
- To ensure that all staff have the correct uniform and are dressed appropriately to reflect the brand of GSF.
- To actively identify and encourage the team to identify improved productive working methods to progress productivity or cleaning standards, sharing these ideas with your line Manager
- To actively support the installation of any productivity or cleaning standards improvements with your team in agreement with your line Manage
- To manage the recruitment process for cleaning operatives, ensuring adherence to GSF recruitment process and standards at all times.
- To ensure that all employee’s hold relevant paperwork demonstrating their right to work in the UK, and gain appropriate approval following GSF’s processes prior to engaging them in work.
- To train and induct all staff in their role to the standards expected the values of GSF and company policies, procedures and guidelines and the maintenance of all training records.
- To ensure that the Company appraisal process is implemented and carried out within the specified timescales.
- To clearly communicate with your team on standards and KPI’s
- Manage staff work passes in line with Client requirements
- Order uniforms, consumables and rechargeable items according to the schedule; follow up missing deliveries.
- Administrative support for specialist services;
- Input timesheets into GSF internal system once authorized by line manager.
Main Duties continued
- To manage the performance of staff in consultation with your line manager, taking necessary actions to develop staff or improve performance.
- To ensure the payment of staff correctly and on time by following all Company time and pay processing requirements.
- To ensure that all holidays are booked in line with Company policy. Full consideration must be given to the cleaning operation so that service can be maintained.
- Monitor absence levels ensuring that return to work interviews are completed for all staff.
- To manage all employee relation issues in accordance with the Company HR policies and in consultation with your line manager, recognising and valuing diversity in all cases.
- To ensure that all staff are trained in and adhere to, Health and Safety and COSHH policies and procedures.
- To adhere to all Company processes, policies and procedures.
Experience/Skills
- Strong organisational and management skills in customer focussed environment
- Experience conducting audits and driving standards
- Excellent interpersonal and communication skills
- Flexibility, willingness to manage change within a diverse working environment
- Ability to work under own initiative and demonstrate effective problem solving
- Demonstrate the ability to drive GSF service standards proactively
- Essential as is the ability to manage and motivate a team of cleaners.
To apply please send your CV to Monika Kasperaviciute
Job Type: Full-time
Salary: £35,000.00-£40,000.00 per year
Benefits:
- Free parking
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- LONDON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
