Operations Manager London, England
Job description
Pension shceme, Life Assurance, Employee Assistance Programme - We Care; 24/7 access to online GP, mental health support and virtual wellbeing, 5 Weeks Holiday (with the option to purchase an additional week), Bonus (upto 15%), Long service Awards, Payroll Giving
Job Introduction:
G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services.
As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.
Allied Universal, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today's world. Allied Universal is There for you. For more information, please visit www.aus.com.
Role Responsibility:
Join G4S as an Operations Manager in Nine Elms Hub and you will become part of a well-trained, tight knit team providing an essential, cash transportation service to the local community. And you will also earn a great salary and excellent benefits.
G4S is the largest secure solutions company in the world and one of Britain’s top Employers. Our Cash Solutions business has expertise in cash and valuables transportation, cash processing, ATM and cash centre secure storage. As an Operations Manager in our cash transportation team, you will be at the very heart of our operation. Your primary responsibility will be to manage the resources and work processes of the department effectively and efficiently to ensure the contractual obligations to customers are achieved. To continually monitor and improve service levels, productivity, profitability and security of the whole ATM/CIT department within Company guidelines. Achieve results through Section Managers and staff.
The Role
Reporting to the General Manager, this senior management role will be responsible for the overall development, financial improvement and coordination of operational processes and functions across the site. Success will be demonstrated through systemic improvement in the site’s KPIs of service, quality, cost and budget control, and will be achieved through effective development and support of the functional departments – allowing respective managers to develop and deliver functional improvements and ensure excellence in performance and stability across the site.
As Operations Manager, you’ll be the most senior person on site for long periods and must therefore take full responsibility for managing the team, ensuring that holidays, and all aspects of human resource management are followed. You will be expected to drive “best practice” in all areas of the business and challenge existing processes, while motivating all employees, encouraging optimum productivity. This will include developing, training, assisting and advising Section Managers as they administer company policies and procedures.
The Ideal Candidate:
What makes a successful Operations Manager?
To perform the role successfully, you must be able to perform each essential duty satisfactorily based on the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is essential that you have experience within a cash processing/transport logistics or financial operation or a similar period of management experience within a modern manufacturing facility where processes, including Continuous Improvement/Lean Methodologies were practised. You must have:
Demonstrable managerial experience in an operational environment - requiring on-time, on-quality, on-cost, delivery of service, and be able to accept responsibility and make decisions appropriate to the level of the role
Proven ability to define, measure and analyse processes, identifying improvement opportunities, and manage the project to verifiable completion
Demonstrable experience in structured root cause problem solving within a fast paced process environment
Line Management experience – with leadership and staff development capabilities, preferably within a unionised environment
Excellent communication and instructional skills.
It would be helpful but not essential if you have some budgetary (P&L) capability and proficient computer skills. Ideally you have previously demonstrated proficiency in time and project management, and have some of the following:
Experience in a cultural change, acquisition integration or cultural change environment
Ability to assess key business metrics and situations from a senior manager’s point of view
Experience in 'new product introduction'
Experience of maintenance/engineering contracts
We also have some specific security criteria that you will need to meet:
- You must be able to pass a criminal record check as well as a personal credit and ID check.
- You must also have a 10 year employment/unemployment/educational history that we can check and verify.
- You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure and confined environment.
- An SIA licence would be beneficial.
We will provide all the training and support to help you to progress as a key member of our world-class team. In addition to a culture that believes in promoting from within, we offer up to five weeks paid holiday and paid overtime, as well as the following benefits:
Pension scheme
Life assurance
Flexible working policies
We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing
HSF - Health Cash Plans
Corporate perks and discounts (Perks @ Work and Home)
Payroll Giving
Training and Development Opportunities (inc Apprenticeships in England)
This role will be subject to a medical review, which may include a medical assessment with an occupational health practitioner. We’ll provide all the training and support to help you to progress as a key member of our world-class team.
If this opportunity is of interest then we want to hear from you. Please click the “” button to submit your formal application.
