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Product Lead Remote

Switchee

Full Time Remote 70000 - 80000 GBP ANNUAL Today

Job description

Base Pay: £70,000 - 80,000
Bonus: 0-10%+ (Based on Company Performance)
Share options: £10,000

Our Mission:

At Switchee, we believe that everyone deserves to live in a decent home and that the environments we inhabit have a massive influence on our ability to enjoy life and prosper. One in five households in the UK live in social housing, a sector with the right values at its core but that has historically struggled to deploy innovations in the home. Many residents still can’t afford to heat their homes, and live in cold, mouldy properties they can’t be proud of.

We believe that radical innovation in internet-connected technology can ensure that every resident, every day, is living in a home that allows them to succeed. That’s why our products are built not just on great technology, but on an understanding of what people want from the space they live in.

This approach led us to reimagine the most mundane household object: the thermostat, into a product that automatically reduces energy bills, looks great, and offers control to those who want it. We are also revolutionising the way social landlords manage their housing stock with an obsessively tailored SaaS property dashboard and handy alerts on things like when the boiler is going to break.

Our goal is to perfect the ultimate connected hub for the social home. It’s going to revolutionise the way residents interact with their homes and landlords manage their properties.

The Role

We are looking for a principal product manager and proven team leader with a background in SaaS and B2B service design. As Switchee’s Product Lead, you will have responsibility for product direction across:

The B2B SaaS cloud platform that serves our landlord customers
The data science that powers our services
Our smart thermostats - installed in 1000’s UK homes
You will report to the Head of Product Engineering and will lead a team that is planned to grow to six product managers.
You will work closely with our customers, product marketing and commercial teams and engineering leads to surface the needs of our users; build consensus around product direction; set and prioritise product objectives; test hypotheses and use data to measure the success of our products and features; map and evolve our overall service offering; and ultimately consolidate learnings and repeat.

We are at the cutting edge of social housing adoption of new technologies and operating models, helping landlords proactively address issues such as mould and dampness and playing a critical role in getting the sector to net zero carbon emissions.

Switchee operates a small, close-knit team with a big job to do so you'll be expected to roll-up your sleeves and get stuck in!

Your responsibilities

Own Switchee’s product roadmap and refine our product/market fit
Deeply understand our customers’ and stakeholders’ needs
Co-ordinate Switchee’s service offering across the business, applying service design principles
Build strong cross-functional relationships to execute your strategy and bring the whole organisation with you; foster a product- and outcome-focused culture throughout the organisation
Coach, mentor and develop the product managers in your team; ensure that everyone gets regular feedback and makes progress toward career goals
Drive the evolution of our product management metrics, tools and processes
Dive deep into product issues to ensure the quality and impactfulness of Switchee’s offerings
Make the Product team a great place to work

Who You Are:

We're looking for 5+ years of previous experience in building a cloud, B2B product, ideally with some knowledge of social housing/energy/sustainability.

You’ll be a great fit if you have:

At least 5 years of product management experience, including min. 1-2 years leading and coaching a team of product managers
Experience managing complex B2B SaaS products, inc SaaS UX design
Experience in service design and journey mapping
Excellence in prioritising the use of limited resources for maximum effect
Excellent listening, communication and persuasion skills
Strong data analytics skills and an analytical mind
Are someone who takes ownership and is comfortable with ambiguity. You provide clarity and make things happen

Bonus points for:

Experience managing a product through its entire life cycle, from discovery and specification to sunsetting.
Experience building IoT products and data science-driven products.
Strong design skills.
Knowledge of some/all of the social housing sector, energy sector, sustainability and heating systems.
You have managed product teams at startups before, particularly during periods of rapid growth and organisational change.
You have experience designing and rolling out product management work practices.
Proven ability to get up to speed quickly in a complicated domain.
Degree in a numerate discipline.

These are ideal but not required - we don’t expect any candidate to tick all these boxes and will happily consider applicants who we believe can successfully grow into the role.

Perks:

Unlimited holiday policy (on top of your contractual 25 days + Bank Holidays) so you can take as much as you want! No need to count those Winter break days anymore!
Everyone at Switchee enjoys flexible working hours and is the master of their own routine.
We have a remote-first Hybrid Working Model, with offices near London Bridge.
We will provide you with all the necessary equipment to work from home in a safe and enjoyable manner.
We socialise together with regular outings in London, Quarterly Company Off-sites and an annual “working remotely” trip where you have the option (but no obligation) to join us in working from a fun location.
We are hosting regular Virtual Socials and keep finding creative ways of staying connected with each other.
We provide an L&D budget and access to our Switchee Library, where you can request new books monthly.
We provide access to ThanksBen - a platform with plentiful discounts and free virtual well-being sessions.
We offer Spill, a Mental Health app at your fingertips, where you can get in touch with a therapist in record time.

P.S Switchee is a Disability Confident Employer and we aim to provide reasonable adjustments for our new hires to ensure they are successful and supported in their roles.

Application process:

Exploratory phone call (Olya - Head of People)
Technical interview (Ian - Head of Product Engineering / Nathan - Cloud Lead) - 60 mins
Take Home task.
Culture Fit (Keziah - Talent Coordinator / Sam - Product Manager) - 30 mins & Leadership Interview - (Tom - CEO/ Ian) - 30 mins

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