operations manager London, England
Job description
Enmacc is Europe's largest over-the-counter trading platform for energy and environmental commodities. Our cutting-edge platform digitalises the energy trading landscape, addressing the long-standing challenges that traders have faced for decades.
Our trading platform allows market participants to execute trades with unparalleled speed, efficiency, and security. We have over 470 companies and 2000 members trading electricity, gas, and environmental commodities like guarantees of origin and emissions allowances. Our platform attracts a vibrant network of energy suppliers, trading houses, industrial companies, and municipal utilities. By joining our platform, participants gain access to more market opportunities, boosted liquidity, and are empowered to accelerate the energy transition.
Since 2016 we have now a dedicated team of 80 talented individuals spread across Europe. We are driven by our enthusiasm for the energy sector and technology, thriving in a dynamic scale-up environment. If you share our zeal for working in a diverse, inclusive, and fast-paced environment, we invite you to submit your application below.
YOUR MISSION
You will assist our VP Commercial Operations in ensuring revenue growth through operational excellence in the commercial teams.
YOUR RESPONSIBILITIES / WHAT YOU'LL DO
As a Commercial Operations Manager at enmacc, you will design and optimise processes and systems that support the company's revenue-generating efforts. You will work collaboratively with Sales/Account Management, Finance, and BI teams to enable our commercial function.
You will:
- Conceptualise, design and implement commercial processes and workflows
- Analyse revenue data to identify trends and opportunities for improvement
- Continuously monitor and assess the effectiveness of revenue operations
- Identify and implement tools and technologies to improve revenue productivity and efficiency and reduce manual work by automating actions where possible
- Collaborate with BI & Finance to ensure timely and accurate revenue reporting
- Build reporting dashboards and drive analysis to increase the performance visibility to the business owners, incl. revenue forecasting, sales trend analyses, opportunity funnel management, commercial review and board reporting
- Help define rules of engagement, sales quota and territory management
- Support accurate invoicing by designing and managing the commercial billing operations
- Maintain a sharp eye on best practices in the field of revenue operations to continuously drive process improvements
- Act as sparring partner and challenger to other commercial teams
YOUR PROFILE / WHAT YOU'LL NEED
- 3-5 years work experience in revenue/sales operations, ideally in a start-up/tech/software environment
- Strong analytical skills with the ability to analyse and interpret data sets
- Excellent communication, stakeholder management and collaboration skills with a focus on building strong relationships across departments
- Excellent knowledge of CRM and sales tech stacks (Zoho/Salesforce/Hubspot etc.)
- Good knowledge of Excel/Google Sheets; knowledge of ZoHo, Tableau, and automatisation tools strong plus
- Strong team player with low-ego personality
- Strives both at conceptual work and detailed implementation
- Graduate in Engineering, Economics, Business, Computer Science or related quantitative field
- Fluent in English, some knowledge in German is a plus
OUR OFFER / WHAT YOU'LL GET
- Being part of our supportive, persistent, curious and fun culture!
- Joining a grown-up start-up in the SaaS/energy field
- Entrepreneurial company culture with flat hierarchies
- Modern office spaces in the heart of Munich
- State of the art hardware and software
- Diverse, international team that celebrates differences
- Free drinks, fruit, and coffee as well as special fitness offers
- Hybrid work set-up, allowing you to combine working in the office with working from home
- German classes
- Learning & Development: a Personal Development Plan along with especially allocated budget and 5 extra days off to further your personal & professional development
- Relocation assistance for international candidates
- Dog-friendly office
Got energy? Join us!
