Job description
Operations Manager (London)
D2E Recruitment has partnered with another company in the on-demand delivery industry, an industry that is booming with excitement and growth - attracting some of the largest global VC's
This company has sustainability at its core, utilising a fleet of electric vans for ultra-fast delivery of the most prestigious garments and fashion wear, a $110bn market. Their business model has been crafted to allow for rapid growth across major cities, already established with micro-fulfilment hubs in London, LA, and New York.
Backed by investors across Europe and Asia, and co-founded by a serial entrepreneur with a background in scaling successful businesses. Consumers have already labelled this business as 'the Deliveroo of fashion'.
What’s in it for you?
- Salary between £50,000 and £60,000 based on experience
- Share options
- 25 days holiday + Bank holidays
- Employee growth program
- Company pension scheme
- A vibrant start-up culture
On your day to day, you will:
- Lead the operations team, including hub supervisors and drivers, from the hub
- Implement the operational and maintenance processes of their facility, including the planning and on-going operations of in-bound receiving, sortation and warehouse management systems solutions
- Oversee the fleet, including managing drivers, carrying out capacity planning, planning maintenance of vehicles, machinery and equipment
- Work closely with the operations team to identify areas of growth within the team and the daily operations
- Responsive communications with the company’s central operations team to mitigate delays or impact on service
- Set, communicate, and manage the team’s KPIs on a daily, weekly and monthly basis to achieve the main company KPIs and targets.
- Liaising with the customer service operations team to ensure the service provided is always up to standard
A bit about you
- You'll have a number of years in logistics and or last-mile delivery
- Enthusiastic about on-demand logistics
- Able to think on your feet, both day to day and strategically
- Hands-on, assertive, with a good eye for detail
- Happy to work the occasional weekend (days in the week provided in-lieu)
- A team player - productive culture is super important
- Make data-driven decisions
Job Types: Full-time, Permanent
Salary: £50,000.00-£60,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of experience do you have in fleet management?
Experience:
- Operations management: 4 years (required)
- Warehouse management: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person