Operations Manager Motherwell, Scotland
Job description
Job Title: Operations Manager Company: Aquaid Franchising Ltd Location: Motherwell, Scotland
About Us: At Aquaid Central Scotland, we're committed to becoming industry leaders in water dispenser supply. Our dedication to excellence and top-tier customer service has already made us a preferred choice for clients across the UK, establishing us as the largest organically grown water dispenser company in the UK. We're currently seeking an Operations Manager to help us elevate our operations to new heights. In our dynamic and collaborative work environment, we're focused on nurturing growth and innovation.
Job Description: Are you an experienced Operations Manager with a strong track record of managing large customer bases and exceptional leadership skills? Do you thrive in a fast-paced, ever-evolving environment? If so, we want to hear from you! As an Operations Manager at Aquaid Central Scotland, you'll oversee a small office team, a team of service engineers, and delivery drivers.
Responsibilities:
- Strategic Leadership: Lead our Operations team and develop comprehensive strategies aligned with our business goals, emphasising exceptional customer service and cost-efficient operations.
- Continuous Improvement: Continuously assess operational requirements, adapting to seasonal fluctuations in sales volumes to ensure efficient performance year-round.
- KPI Management: Drive the team's focus on achieving strict monthly and quarterly KPIs that contribute to our broader business objectives.
- Sales Collaboration: Collaborate with our sales team to ensure prompt and accurate handling of new business, ensuring an exceptional first-time customer experience.
- Fleet Management: Oversee a small fleet, ensuring compliance with UK laws, vehicle maintenance, and presentable appearances. Manage accidents, damages, and servicing requirements.
- Team Collaboration: Promote a culture of creativity, teamwork, and continuous improvement within the Operations department, fostering inter-departmental communication to achieve business goals.
- Budget Management: Assume responsibility for the profitability of the Scotland depot.
Qualifications:
- Experience: Minimum of 5 years in operations management, with a focus on strategy and leadership.
- Leadership Skills: Proven track record in managing and developing teams.
- Analytical Skills: Strong data-driven decision-making abilities.
- Human Resources: Proficiency in HR matters, including compliance with UK laws, disciplinary procedures, and recruitment.
- Communication: Exceptional written and verbal communication skills.
- Results-Oriented: Demonstrated ability to drive measurable results.
Perks:
- Competitive salary, car allowance, and a performance-based bonus structure.
- Comprehensive benefits package, including health, holiday perks, and a workplace pension.
- Opportunities for career advancement within our rapidly growing company.
- A vibrant and collaborative work environment with support from experienced colleagues and management.
- Participation in the cycle-to-work scheme.
How to Apply: If you're ready to join a dynamic team and play a pivotal role in the success of Aquaid Central Scotland, please submit your CV and a cover letter to Mike O'Donoghue highlighting your relevant experience to [email protected]. Be sure to convey your enthusiasm for this opportunity and explain what you can bring to our team.
Job Types: Full-time, Permanent
Salary: £38,500.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Quarterly bonus
- Yearly bonus
Experience:
- Operations management: 5 years (preferred)
Work Location: In person
Application deadline: 22/09/2023
