operations manager Dieppe
Job description
Operations Manager
We are currently seeking applicants for an Operations Manager. If you are passionate about helping in your community this opportunity could be for you!
About Us:
Alternative Residences Inc. (ARA) is a not-for-profit organization in Greater Moncton providing housing and support services for people living with mental illness.
In this role:
We’re looking for a highly motivated individual with strong organizational and communication skills who: thrives in building highly effective programs, systems, and teams; has a proven track record mobilizing people; and experience implementing operational policies and procedures and auditing their effectiveness in the field.
The ideal candidate will see challenges as opportunities to create solutions and be able to navigate in a complex environment with many moving parts.
Key Responsibilities
- Oversees day-to-day operations and maintenance of shared housing, independent apartments, and 24/7 residences, which includes staffing, facilities, and client services
- Optimizes programs, services and operations
- Oversees and manages the operational program budget
- Ensures buildings/sites are physically well-maintained by overseeing independent contractors for regular operations and maintenance, minor repairs or renovations, and major capital projects
- Coaches staff on developmental plans and provides ongoing performance feedback
- Ensures compliance with organizational policies & procedures, provincial and federal regulatory requirements, and standard operating procedures
- Works in collaboration with the HR / Community Resource Manager on program delivery, recruitment, on-boarding, training and retention of employees
Experience & Skills:
- 5+ years experience delivering programs and services
- 5+ years experience in leadership roles
- Strong communication, listening and conflict management skills
- Strong decision-making and problem solving skills
- Experience implementing change management in an operational environment
- Experience managing and reporting on operational budgets
- Experience with asset management / building management
- Proven track record standardizing and auditing work practices and in risk management
- Experience working in the not-for-profit sector and bilingualism would be considered an asset
Job Type: Full-time
Salary: From $50,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Dieppe, NB E1A 1E2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you willing to use your personal vehicle for travel (short distances) between residences as part of your employment - mileage is reimbursed.
Experience:
- Delivering programs and service: 5 years (required)
- Leadership Roles: 5 years (required)
- Implementing Change Management: 1 year (required)
- Budget Management: 5 years (required)
- Asset or building Management: 1 year (preferred)
Language:
- English (required)
- French (preferred)
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
- 25% (preferred)
Work Location: In person
