Operations Manager Southend-on-Sea, England
Job description
Who are we?
Aimbridge Hospitality has a combined total of 1400 hotels globally. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge family, you will have access to a suite of benefits that include
- Hotel discounts portfolio wide – Staff rates from £25 per night and up to 50% discount on food beverage and spa.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Volunteer days – Up to two days per year to support a charity of your choice
A day in the life of…
As Operations Manager you will create and implement standard operating procedures to be adhered to across all departments, ensuring performance is managed effectively at all levels. You will work with the Senior team to contribute to the overall strategic plan for the business, utilising all available opportunities to drive revenue and manage the overall running of the hotel in the GMs absence, monitoring guest feedback and actioning where appropriate. Finally, you will support HOD’s to effectively recruit and develop their teams and ensure a culture of team engagement and service excellence is always adhered to.
Based in the Holiday Inn Southend you will be part of a family of passionate people who know that being the best doesn’t always mean working around the clock.
Holiday Inn Southend, located next to London Southend Airport, boasts '1935', an AA Rosette rooftop restaurant and bar, 129 modern bedrooms and a busy conference and events department, hosting corporate and leisure events including weddings.
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality. Must have experience as Operations Manager or senior management role within a full service hotel.
Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…
At Interstate, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
About Holiday Inn Southend
At Holiday Inn® Southend hotel, located a stones throw from Southend Airport, we are committed to investing in and developing our team, in return for your commitment to ensure every guest has a positve experience.
At Holiday Inn® we want our guests to relax and be themselves which means we need you to:
- Be you by being natural, professional and personable in the way you are with people
- Get ready by taking notice and using your knowledge so that you are prepared for any-thing
- Show you care by being thoughtful in the way you welcome and connect with guests
- Take action by showing initiative, taking ownership and going the extra mile
Our hotel was built in 2012 and our guests benefit from 129 modern bedrooms, state of the art conference and event facilities, and a stylish rooftop restaurant bar, "1935" offering contemporary British fare and views of the airport runway and surrounding countryside. We have a great product but our most important asset is our team, who provide consistently high level service, have a great personality and a passion for delivering a 5* service.
About Holiday Inn
Holiday Inn® Hotels Resorts :Do you want to work for one of the world's best known hotel brands? With a well-earned reputation for friendly service and good value for money, our hotels and resorts are fresh, modern and known throughout the world. Our guests include all sorts of different people – some travelling for fun, often with their families and others travelling on business. With over 1,200 hotels and resorts worldwide there will be one in a city or resort location near you.
