Find More Than 10K+
United Kingdom Jobs

Operations Director

Covering Central Birmingham – Bristol – Oxford Region

Taking our business forward .. in social housing facilities

We Put People First so you can Deliver Outstanding Service

As Operations Director, you will be responsible for driving the strategic direction of your business. Overseeing a team of Regional and Operations Managers, The Operations Director will be a visible presence delivering innovations, first class relationships, customer satisfaction and performance. This is an exciting new role within a supportive and fast paced business offering the chance to play a key role in maximising business opportunities and new services.

At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career.

No two days will be the same. When you’re dealing with people there’s never a dull moment, and you’ll use your strong interpersonal skills to support and develop the business.

You’ll love being empowered to make decisions and finding your own solutions to problems.

As Operations Director you’ll be:

• Achieving regional annual operating profits, gross revenues as set down and agreed with the MD in the annual budget.
• Providing outstanding leadership, management, direction and support
• Maximising business opportunities within each region
• Monitoring competitor activity in and around each area
• Ensuring Operational activities are regularly reported, contingency plans discussed, problems identified, and decisions offered.
• Problem solving in situations requiring greater authority and assisting with problem analysis and decision making.
• Ensuring that no contracts are terminated through bad service
• Ensuring the business is run in the most profitable manner and to make cost savings as required to review profit and loss on a regular basis
• Effectively manage client relationships and support appropriately the performance of direct reports to deliver the same

As Operations Director you’ll have:

• Recent senior management experience with a similar facilities environment
• The ability to communicate with Director and MD level clients confidently and concisely.
• The ability to identify possible drops in service at early stages, to eliminate major dips in service occurring.
• Proven experience of managing managers and the ability to coach and mentor managers, who are experiencing difficulties.
• Commercial analysis and resolution proposing capability
• Marketing, analysis, creation, and implementation.
• Experience with acquisitions and integration.
• The ability to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface
• Innovation and always looking to inspire change

At Churchill, relationships are the glue which holds us together – you’ll be someone who works collaboratively with your team and builds a strong bond with your clients. In exchange, we’ll provide an inclusive and empowering culture where you’ll receive the training and development opportunities that allow you to grow and progress your career.

We understand that you may have personal commitments, which is why we offer flexible working options that suit you. We also offer a range of company benefits that ensure that you are receiving the support that you need to do your best work.

Our Benefits:

• A workplace pension scheme
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…..
• More than 250 perks – and hundreds of exclusive deals and discounts
• A wide range of training programs to help your career development
• Project Mosaic our Wellbeing, Diversity & Inclusion Committee who are leading the charge on all things WDI
• Recognition and reward program to thank our shinning stars
• A Wellbeing hub to support a healthy mind and body

Our commitment to Equality, Diversity, and Inclusion: Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.