operations coordinator Croydon, England
Job description
About the role
The Operations Coordinator will be the key administrative coordinator at Heron View. You will be working with a team of healthcare professionals within a vibrant and fast-paced care home with nursing. You will be coordinating a range of tasks and assisting with the smooth running of the service. We are looking for a proactive individual with a positive attitude, who is able to work closely with the registered manager, supporting with operational and compliance activities.
Full List of duties of the Operations Coordinator
General
- Complete and manage staff rota whilst ensuring all payroll queries are adequately managed; collate and manage data including information on worked hours, sickness, maternity, holidays etc
- Liaise with human resources department concerning all new starters co-ordinating a comprehensive induction programme
- Ensure completion of all audits relevant to the operational and health and safety aspects of the service and maintain effective evidence of this audit process
- Take responsibility for day-to-day improvements and repairs of the infrastructure of the care home and ensuring it is thoroughly clean at all times
- Signing off maintenance jobs
- Ensure all necessary orders are placed with registered managers authorisation
- Check service users folders to ensure files are in good repair, an index and dividers present in both daily file and health file
- Completion and submission of daily staffing report
Required skills, attributes and qualifications of the Operations Coordinator
- Expert in MS office, in particular excel and word
- A Levels or equivalent
- Good spelling and grammar
- Excellent telephone manner
- Accuracy and attention to detail
- Extremely responsible with confidential data
- Team player with ability to work on own initiative
- Good at communicating with a variety of staff including support workers, nurses, senior management and external stakeholders. Prepared to spend time with the service users whilst doing so
Some benefits we offer
- Training and development opportunities
- Career advancement opportunities
- Retail discounts food shopping, clothes, electronics
- Travel discounts for holidays
- Energy bill savings!
- Online courses virtual, live and interactive upskill yourself
- Help the planet! (plant trees, save turtles)
- Counselling 24/7, confidential
- Wellness hub - health and wellbeing online help
- Streaming sites discounts
- Refer a friend scheme with financial incentives
- And more!
If you are interested learning more about the Operations Coordinator role, then click apply or please do get in touch directly
Operations Coordinator - Heron View - East Croydon
