Operations Assistant – UK Middle Office Insurance - 12 month FTC Ipswich, England
Job description
At AXA XL we solve today’s complex risks to drive tomorrow’s innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger.
We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters.
At AXA XL our operations teams as part of the Middle Office division are at the centre of our insurance organisation. We look for innovative and creative individuals to join our experienced and professional colleagues, who strive to challenge and continually look at how to improve the way we do things, taking ownership and leading their own development and career opportunities. We offer flexibility with our smart working initiative, combing working from home and from our Ipswich office, or attending our London office from time to time. Our culture fosters collaboration, customer service and colleague development.
The primary purpose of this role is to provide administrative support to the Operations teams with data input and to resolve accounting queries.
You will be based in our newly refurbished Ipswich office, however we are excited to have implemented our Smart Working initiative offering a hybrid way of working, combining both remote and office working on a 40/60 split.
Ipswich is an idyllic rural location, with good transport links to London and just 20 minutes from the coast. The AXA XL office is easily accessible, only a 10 minute walk from the train station and has the benefit of free onsite car parking as well as a subsidised staff restaurant - we even give our employees an allowance for lunch! We are a short walk from the picturesque waterfront, an ideal place for a lunchtime stroll with colleagues and there are plenty of good restaurants to choose from for a bite to eat on the way home or perhaps before a trip to the local theatre or cinema. Our office is newly refurbished, it’s modern and bright featuring up to date technologies, and plenty of collaboration areas to meet with colleagues to share ideas and get together.
DISCOVER your opportunity
What will your essential responsibilities include?
- Data input to support existing backlog clean up exercises
- Review accounts queries and either instruct, or process as required
- Develop an internal network for facilitating the transfer of information and data between functions and departments
- Develop good knowledge with regards to systems and processes, keep abreast of new guidelines published
- Ensure data quality accuracy ratios at the defined level/metrics
- Support project work to ensure that existing processes meet requirements
- Ad Hoc tasks as assigned by manager
You will report to Team Leader – Ipswich Global Programmes
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
Inclusion & Diversity
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
Our enterprise I&D mission is to become the most inspiring company to work for. We’ll achieving this through our three areas of focus:
- Drive an Inclusive Culture—create a global workplace that works for everyone, with a culture that values all individuals, backgrounds and ideas, and where every colleague feels safe, valued and respected.
- Diversify Our Workforce—increase the representation of women in leadership, achieving 50% by 2023, and focus on underrepresented populations by region, positioning AXA XL as an employer of choice for all talent.
- Support Our Marketplace & Communities—support our communities and visibly and thoughtfully champion equity around the globe.
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Corporate Responsibility
At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world’s most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy – Our Impact. Our Future. – aligns key issues that are pertinent to our business – climate, water and financial resilience - and contributes to AXA Group’s purpose to “Act for human progress by protecting what matters.”.
- Climate: We’re reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
- Water: We’re developing water resilience where it is — and will be — needed most.
- Financial resilience: We’re helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
- Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our “Hearts in Action” programs.
For more information, please see the Corporate Responsibility section on our website.
