Job description
While there is rarely a ‘typical’ day within the operations function, here’s a snapshot of some of the key parts of the job:
- Tracking the delivery of various business activities, including regulatory and Lloyd’s reporting
- Project management support and reporting
- Identify and implement process improvements and simplification
- Manage communication between key stakeholders, internally and externally
- Identify and escalate risks and issues which could impact delivery
- Sustainability research and data collation which allows the Company to evidence its progress against sustainability strategy
- Create Scenario exercises (sometimes known as 'war games') to enable us to rehearse our response to major business incidents
- Ensure business functions are resilient considering a range of potential issues including cyber
- Manage governance and reporting requirements
- Monitor service levels provided by our key partners
- Practice self-learning and be responsible for your development
- Good communication and influencing skills
- Attention to detail
- Are a strong problem solver
- Strong relationship builder
- Highly organised
- Adaptable
- Curious
- Teamwork
- At least 5 GCSEs, including Maths and English or equivalent, at grade 4 or above
- A Level results in A-C range
- A great team and supportive colleagues
- An open mind (especially to new ideas and ways of doing things)
- A strong focus on diversity, inclusion and equal opportunities
- A programme of wellbeing and mental health support
- Employer-supported volunteering (ESV)
- Flexible working
- Continuous learning
- Study support
- Structured career development