Operations Analyst - Entry Level (Hybrid) Belfast, Northern Ireland
Job description
Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.
We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.
Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.
Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.
Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.
Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.
We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.
Job Purpose:
The Operations Analyst involves working in the Corporate Action Event Management Team, verifying and validating announcements, enriching Corporate Action event data to ensure complete and accurate information is provided for notifications to processing teams, and downstream processing to clients.
Responsibilities:
- This role will manage scrubbing and validating corporate action events
- Play an instrumental role in ensuring the Corporate Action Event Management Team meets its targets in validating and enriching announcement details for Mandatory, Choice and Voluntary events
- Interpret Corporate action events and market types and ensure complete and accurate information is provided for notifications and downstream processing to clients
- Preparing reports containing Corporate Action event data
- Understand and adhere to Restricted List and Sanction processes
- Identify any risk within events/processes and take corrective action as required
- Pursue companies and agents for missing Corporate Action information
- Supports a range of products/ services and projects in accordance with established systems and procedures, under general supervision
- Responsible for routine operational tasks focused on administering defined procedures, analyses and report preparation, and resolving problems that require investigation or research
- Performs multiple transactions of moderate complexity
- Applies analytical thinking and knowledge of data analysis tools and methodologies to identify process improvements and support the implementation of projects
- Interprets data and contributes to recommendations for process improvement, and/or the launch of new products/ services and upgraded platforms
- Minimizes risk to the bank through knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
- Identifies policy gaps and makes suggestions to support the streamlining of related work processes
- Timely escalation of all requests / inquiries / issues / errors
- Develops a good understanding of products and processes, and industry practices and standards
- Applies a good knowledge of a wide range of specialized administrative/technical skills to monitor, analyze and/or evaluate processes and data; most of the impact is related to the accuracy of tasks performed, and the quality and timeliness of tasks that affect own team and closely related teams
- Applies a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group
- Utilizes good communication and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information
- May perform other duties as assigned by supervisor
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications/Experience:
- Bachelor's degree preferred
- Individuals at this level exhibit basic executional capabilities and are beginning to take on more responsibility
- Proficient in MS Office (Excel, Word, Access- is desired)
- Proven success as a team player
- Strong, influential communicator who is articulate and concise.
- Self-reliant, good problem solver, results oriented.
- Strong attention to detail
- Ability to partner with other teams to provide innovative solutions
- Be creative and have a structured approach to problem solving
- Ability to effectively prioritise and manage competing deadlines
Education:
- GCSE English & Maths
What we Offer:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.
Visit our Global Benefits page to learn more.
Highlights to our core benefits include:
- Award winning pension
- On-site health services
- Private medical insurance packages to suit your personal circumstances
- Paid parental leave
- Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.
We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
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Job Family Group:
Operations - Transaction Services-
Job Family:
Asset Servicing-
Time Type:
Full time-
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
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