operations administrator Leicester, England
Job description
Digital Content Assistant
The Digital Content Assistant role will support the Head of Digital Content (HDC) in providing information to business customers and prospects around the products and propositions available from British Gas. The role should help inform customers about their energy options via the provision of accurate, engaging and innovative content on britishgas.co.uk/business.
Accountabilities
- Develop written content for publication on the British Gas Business webpages.
- Audit, maintain and optimise content across the existing British Gas Business web pages, ensuring the content remains accurate and relevant, in line with our product development and regulatory requirements.
- Implement changes via Adobe Experience Manager (AEM) and raise changes via Jira. Picking up card approval for prioritisation and UAT.
- Communicate the propositions of the business to customers and prospective customers through written and visual media.
- Build relationships across product development and marketing to ensure consistency in customer messaging.
- Report on the consumption of digital content and make recommendations for improvements.
- Monitor competitor and industry information sources to ensure that we remain relevant and informative.
Competencies
- Attention to detail
- Exceptional English and grammar skills
- Highly organised and comfortable working to deadlines
- Proactive mindset, able to work on own initiative
- Able to take insight from digital reports and competitor analysis
Experience
- Experience working with CMS, ideally Adobe Experience Manager preferred.
- Experience in a copywriting role preferred.
- Familiarity with SEO principles.
At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!
PLEASE APPLY ONLINE by hitting the 'Apply' button.
Applications will ONLY be accepted via the ‘Apply’ button.
This role is being handled by the Centrica recruitment team and NO agency contact is required.
