
Operational Support Administrator Bellshill, Scotland
Job description
As an Operational Support Administrator you will be part of our Operational Support team who are responsible for providing full administrative support to the Operational/Commercial team.
This Operational division is responsible for the delivery of the Scottish Power Framework Contract throughout Lanarkshire, Ayrshire, Edinburgh and Dumfries. Our objective is to manage and deliver a safe and quality service to Scottish Power and to develop a relationship which enables sustained growth within this key client.
As the Operational Support Administrator your duties & responsibilities will be:
- Operate in a manner that ensures you assist the team in delivering its targets within the parameters of the agreed service level agreement and KPIs set by MUS/Scottish Power
- Managing the flow of information/work to the relevant teams to enable the completion of all activities detailed within the work order, covering excavation/cabling/reinstatement
- Ensuring that work packs are fully prepared to enable project completion
- Review actual/forecasted volumes of work versus resource plan providing quality information to the project manager
- Ensuring all projects are correctly/accurately updated through the job management system
- Ordering and reconciliation of fuel cards/phones/plant
- Collate and validate timesheets/track sheets for all operatives
Skills & Knowledge Requirements
- Previous experience in an administrative role
- Able to communicate effectively at all levels
- Must have MS Office skills, especially in Word and Excel and ability to adapt to bespoke IT systems
- A can do attitude
- Diligent and thorough in review and entry of data onto IT systems
- Self-motivated with good organisational skills
- Be able to demonstrate a professional approach and work on own initiative
- Attentive to detail
What’s in it for you?
- 25 days' annual leave plus 8 days' bank holiday
- Pension scheme
- Life Assurance
