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Job description

Our client is the market leader in printing and following a significant business expansion is now recruiting for a Senior Operational Relationship Account Manager.

The role of the Senior Operational Relationship Account Manager is to develop a good understanding of all of their clients’ job requirements and day to day needs.

A Senior Account Manager is responsible for the project management and co-ordination of campaigns, collateral and internal communications.

Key responsibilities

• Establish strategic relationships with Client Services with a view to understanding the client’s requirements
• Manage end to end production workflow including associated communications
• Deliver against client KPI's and other targets to meet contractual obligations
• Engage with suppliers to ensure they work in partnership with us
• Ensure all procurement activity adheres to commercial strategy and guidelines
• Delivers business and account objectives through adherence to business processes and systems
• Manage day to day account handling and relationships with Client Services
• Creating innovation and adding value through collaboration with the Production Team & Client Services

Skills

• Ability to build effective business relationships
• Core Microsoft Office skills including Excel and PowerPoint
• To deliver diverse projects including email marketing, digital projects, direct mail, printed collateral
• Ability to meet targets and SLA delivery, a results-driven individual motivated by achieving goals
• Effective written and verbal communication skills
• Strong commercial awareness, proven influencing and negotiations skills
• A broad and in-depth print technical & commercial knowledge is needed to be successful in the role.

An outstanding opportunity awaits!

Job Type: Full-time

Salary: £27,000.00-£28,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person