Online Customer Service Manager London, England
Job description
LOVE SPORT? MOTIVATIONAL LEADER? PROBLEM SOLVER?
IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!
As the Manager of our Online Customer Service, you'll be in charge of a dynamic project from day one. To put it simply, the purpose of your role is to develop a project that will bring the best service to your customers, while empowering and developing your team.
What's involved?
Here are parts of the role where you can make the biggest difference in:
People practices, including: recruitment, training and development of customer service representatives.
Leadership
Setting KPIs and working with the team to meet them consistently
Project management
Sounds good so far?
If so, here's the type of person we're looking for...
Who are you?
An energetic self-starter with strong leadership skills and a love for sport! People centered, with a sense of service to help others. A game-changer who can rethink and reinvent customer service. A motivational person who nurtures the development of others
Job Types: Full-time, Permanent
Salary: £32,446.00 per year
Benefits:
- Casual dress
- Cycle to work scheme
- Employee discount
- Gym membership
- On-site parking
- Profit sharing
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Experience:
- Retail sales: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
