On-Site Administrative Assistant Slough, Berkshire, South East England, England
Job description
The Regenerative Clinic group is a World-Leading global clinic with experts providing regenerative treatments, including pain relieving injections for orthopedic and sport injuries. They specialise in avoiding surgery wherever possible by using some of the world’s most advanced treatments to optimise healing. We are now looking for a committed and supportive On-Site Administrative Assistant to work within our Business Development division. We require someone with great time management who can guarantee that all our results are processed in accordance with our service levels agreed with our clients and to ensure all customers are greeted with a friendly and welcoming manner to fit our high standard of customer service. You will act in a supporting role to the On-Site Administration Manager and promote a leading role within the administrative team. You must have a can-do attitude and be highly adaptive to change and be able to react quickly and promptly to business’ needs.
Responsibilities
- Checking clients into a booking system for the correct Appointment.
- Ensuring all systems are up to date and reconciled throughout and at the end of the day.
- Assuring appointments are completed and processed followed.
Duties
- Greeting clients into the COVID-19 testing areas
- Assuring clients have been registered with a patient ID Pass
- Locating and assuring you are dealing with the correct client within the system.
- Taking responsibility for the client receiving the correct appointment they are booked in for
- Assigning the correct unique identifier for the Laboratory to process the sample.
- To keep a quick and prompt communication with the correct production.
- To give and receive updates, to send queries and await responses from Production regarding client test types.
Requirements:
- Applicants to be flexible with work and understand the Film/TV Production working style.
- Freely available to relocate temporarily to new location to follow the production.
- Strong Administration and IT Skills
- Strong Problem Solver
- Fast learner in new operating system
- Strong English communication
- Adhere to strict NDA Agreements
- Full UK Driving License and willing to travel between different work locations.
COVID-19 Regulations:
Staff to do bi-weekly PCR testing with Lateral Flow tests available daily. Surfaces to be cleaned regularly especially at start and end of day.
Experience:
- Customer Service (1 Year)
- Administration (2 Years)
Job Type: Zero hours contract
Contract length: 4-6 months
Salary: £12.00-£14.00 per hour
Benefits:
- Casual dress
- Free parking
- On-site parking
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Slough: reliably commute or plan to relocate before starting work (required)
Work Location: In person
