office manager

office manager Nottingham, England

RWB Chartered Accountants
Full Time Nottingham, England 35000 - 26000 GBP ANNUAL Today
Job description

About us

We are an independent accountancy firm who deliver exceptional service to our clients. We are looking for an office manager to be at the heart of our successful business.

As our office manager you will play a pivotal role supporting not only our clients but also our highly valued team.

Roles and Responsibilities:

  • Client care skills - onboarding new clients, handling customer enquiries and feedback.
  • Providing invaluable support to our team leaders; such as minute taking, managing diaries, organising meetings and appointments.
  • Communicating effectively with our staff including onboarding new employees.
  • Developing and maintaining business processes as well as looking for ways to improve office efficiency.
  • Communicating client needs and service requirements to the team.
  • Coordinating team building events and away days.
  • Actively seeking to solve any client service issues.
  • Managing databases and filing systems.

Our ideal candidate will:

  • Be an excellent communicator with a positive and proactive approach towards clients and staff.
  • Be organised with exceptional time management skills.
  • Be friendly, approachable and reliable.
  • Have strong attention to detail.
  • Have excellent verbal and written communication skills.
  • Be able to work under pressure and to tight deadlines.
  • Be emotionally intelligent and attuned to the needs of the team.

Job Types: Full-time, Permanent

Salary: £26,000.00-£35,000.00 per year

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Free parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Quarterly bonus

Ability to Commute:

  • Nottingham (required)

Ability to Relocate:

  • Nottingham: Relocate before starting work (required)

Work Location: In person

office manager
RWB Chartered Accountants

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